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Excellent place to stay

The Brunei is unpretentious. yet provides excellent service not inferior to 5* hotels. Visiting the Sultanate during Ramadan was interesting and challenging and the Brunei managed to accommodate foreign tourists with great service and sensitivity. We are totally satisfied with our stay at The Brunei.

Well maintained hotel. The room we stayed was clean and comfortable. They provided free airport transfers which is a big thing for us. Buffet breakfast was good we enjoyed it. The only thing that affected our whole experience was the traffic that day, for a 15 mins travel from airport to hotel took more than an hour to get there because they was a celebration happening. Overall, we highly recommend this hotel

I recently stayed at this hotel for 3 nights and 4 days, and I have to say, it was one of the best hotel experience I've ever had. The staff were incredibly friendly and kind, and even went above and beyond to provide me with dinner for Ramadan. This was such a blessing and saved me from having to go out and buy dinner. Not only that, but the food was absolutely delicious! Thank you to the staff for making my stay a truly memorable one.

Probably one of our most amazing stays at any hotel in the world. Hospitality is second to none. An amazing property to experience opulence and luxury like none other. We enjoyed our stay!

Room large and kept clean by housekeeping Front desk service lets property down, seems to be complete lack of customer service training. Breakfast not worth taking. Immediate area serves local tastes but too limited for o/s tourists. For transport must rely on Dart App and drivers. A system that appears to work ok like Malaysian Grab.