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People have said this hotel was out dated but I think out dated suits what it is all about. I will stay here again.

From the moment we arrived the staff couldn't have been anymore helpful. We were greeted by two warm, friendly, smiley and wonderful reception staff. Rooms were extremely comfortable, clean and had everything we needed for our stay. Breakfast was delicious, from the huge variety on the continental to the super tasty cooked option. We had two wonderful servers at breakfast who set up a table for us to accommodate our puppy who joined us on our trip. He was evev given a cheeky sausage at breakfast. Fantastic service, by all. Thank you

Outstanding stay. The staff were fantastic. Breakfast was awesome. The Spa is starting to show its age but we still left very relaxed.

We loved the stay the staff where very kind although the room could of had a clean as bathroom was not the cleanest but the food 5 star

This ia an amazing place. From the minute we wallked in to the minite we left the levels of service was impeccable. Lovely rooms, Top class Spa and pools. Delicious breakfat with a great variety and excellent, friendly and professional staff who look to cater for your every need. I will definitely be back later in the summer.

This is a wonderful, grand, historic building and retains the ambience of Victorian grandeur, even though there are a few scuffs and scrapes and rusted ironwork!. The reception staff were extremely welcoming and efficient and this was the case with all staff that we encountered including the breakfast staff. The room was beautifully decorated and fitted and was very comfortable with all amenities that you could want. Lots of sockets by the bed as well. Our room benefitted from a superb sea view. The breakfast was very good, though veggie/vegan sausages would have been a welcome addition. For the price we paid, this hotel was an absolute bargain and we would love to return here again. Perfect location for anyone visiting Plymouth.