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Room type Options Nightly price Book
Select Superior Adults Only
31 square metres
2 Queen Beds 1 King Bed
Room sleeps 3 guests
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Other room types
Select Ocean Front Adults only
Room with view
31 square metres
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Royal Elite One Bedroom Suite (3 adults 1 child)
73 square metres
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Royal Elite One Bedroom Suite (2 Adults 3 children)
73 square metres
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Royal Elite One Bedroom Suite
73 square metres
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Royal Elite One Bedroom Suite (3 adults 2 children)
73 square metres
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Royal Elite One Bedroom Suite (2 Adults 2 children)
73 square metres
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Riviera Family Queen Junior
52 square metres
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Jr Suite Hacienda
36 square metres
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Riviera Family King Junior Suite
52 square metres
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Get an overview of this hotel
Stylish property on the shore with 8 outdoor swimming pools

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Sandos Playacar All Inclusive in Playa del Carmen (Playacar), you'll be a 5-minute drive from Playacar Golf Club and 6 minutes from Xaman Ha Aviary. This upscale property is 2.2 mi (3.5 km) from Quinta Avenida and 2.2 mi (3.6 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 819 guestrooms featuring free minibar items and plasma televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a nightclub, and a complimentary water park. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included
  • Snorkelling included
  • Kayaking included
  • Sailing included
  • Surfing/boogie boarding included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Football included
  • Cycling included
  • Miniature golf included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Access to on-site clubs included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • On-site entertainment and activities included
  • Scuba lessons included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 819
  • Number of floors - 3
  • Number of buildings/towers - 7
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Free breakfast
  • Health club
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Internet access - wireless
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Steam room
  • Sauna
  • Wedding services
  • Children's club
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2004
  • Number of restaurants - 9
  • Waterslide
  • Number of outdoor pools - 8
  • Number of spa tubs - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Number of bars/lounges - 6
  • Number of poolside bars - 3
  • Number of swim-up bars - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free water park access
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Internet access
  • Couples/private dining
  • Off-street parking

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 8
  • Children's pool
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Italian
  • Spanish
  • Portuguese

Parking

Free self parking

Room Amenities

Sandos Playacar All Inclusive offers 819 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 32-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • Room service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Internet access (complimentary)
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Plasma TV
  • TV size 32
  • TV size (measurement) inch
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Minibar (stocked, free items)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Wardrobe

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Sandos Playacar All Inclusive has 9 restaurants on site.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Scuba diving nearby
  • Personal motorised watercraft on site
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Free bicycles on site
  • Fitness classes on site
  • Miniature golf on site
  • Kayaking on site
  • Playground on site
  • Sailing on site
  • Snorkelling on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Beach volleyball on site
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 22
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

Service animals not allowed

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • All Inclusive Sandos Playacar Beach Resort
  • Playacar Beach Resort
  • Sandos
  • Sandos All Inclusive
  • Sandos Beach
  • Sandos Beach Resort All Inclusive
  • Sandos Playacar Beach
  • Sandos Playacar Beach Resort
  • Sandos Resort
  • Sandos Playacar Beach Resort All Inclusive Playa del Carmen
  • Sandos Playacar Beach Playa del Carmen
  • Sandos Playacar Beach Resort All Inclusive
  • Sandos Resort All Inclusive
  • Sandos Playacar Beach All Inclusive
  • Sandos Playacar Beach Resort All Inclusive
  • Sandos All Inclusive
  • Sandos Playacar Beach Resort Spa All Inclusive
  • Sandos Resort All Inclusive
  • Sandos Playacar Beach All Inclusive
  • Hotel Sandos Playacar Beach Resort - All Inclusive
  • Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
  • Sandos Playacar All Inclusive

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Travelife
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