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Room type Options Nightly price Book
Deluxe Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite
54 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room, Multiple Beds, Non Smoking
54 square metres
1 King Bed and 2 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Superior Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Suite
54 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
28 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
28 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central hotel with 3 restaurants connected to a shopping center in Shenzhen

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Best Western Premier Shenzhen Felicity Hotel, you'll be centrally located in Shenzhen, steps from Luohu Commercial City and within a 10-minute walk of Luohu Port. This upscale hotel is 1.5 mi (2.5 km) from Dongmen Pedestrian Street and 4.7 mi (7.5 km) from Shenzhen Convention and Exhibition Center.

Make yourself at home in one of the 541 air-conditioned rooms featuring minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Lok Moon, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Best Western Premier Shenzhen Felicity Hotel

1085 Heping Road, Shenzhen, Guangdong 518010

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 541
  • Number of floors - 25
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Sauna
  • Smoke-free property
  • Wedding services
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Number of restaurants - 3
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Conference centre
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Ballroom

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Best Western Premier Shenzhen Felicity Hotel offers 541 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Pay films
  • Free bottled water
  • Internet access (surcharge)
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Laundry detergent
  • Wheelchair-width doorways

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Atrium Cafe - This café serves breakfast, brunch, lunch, and dinner.

Lok Moon - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Spa Services

  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at noon

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 190.0 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 60 per person
  • Airport shuttle fee: CNY 350 per vehicle (one way)
  • Rollaway bed fee: CNY 190.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Felicity
  • Best Western Felicity Hotel
  • Best Western Shenzhen Felicity
  • Best Western Shenzhen Felicity Hotel
  • Felicity Hotel Shenzhen
  • Felicity Shenzhen
  • Hotel Best Western Felicity Shenzhen
  • Hotel Felicity Shenzhen
  • Shenzhen Best Western
  • Shenzhen Best Western Felicity
  • Best Western Premier Felicity Hotel
  • Best Western Premier Shenzhen Felicity
  • Best Western Premier Felicity
  • Hotel Best Western Premier Shenzhen Felicity Hotel Shenzhen
  • Shenzhen Best Western Premier Shenzhen Felicity Hotel Hotel
  • Hotel Best Western Premier Shenzhen Felicity Hotel
  • Best Western Premier Shenzhen Felicity Hotel Shenzhen
  • Best Western Shenzhen Felicity Hotel
  • Best Western Premier Felicity
  • Best Premier Shenzhen Felicity
  • Best Western Premier Shenzhen Felicity Hotel Hotel
  • Best Western Premier Shenzhen Felicity Hotel Shenzhen
  • Best Western Premier Shenzhen Felicity Hotel Hotel Shenzhen

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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