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Get an overview of this hotel
Ski-in/ski-out hotel with a full-service spa

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Conference centre

With a stay at Mercure Miyagi Zao Resort & Spa in Zao, you'll be a 1-minute walk from Togatta Onsen and 8 minutes by foot from Zao Quasi-National Park. This upscale hotel is 26.4 mi (42.5 km) from Zao Hot Springs Ski Resort and 1.1 mi (1.8 km) from Miyagi Zao Kokeshi Doll Hall.

Make yourself at home in one of the 312 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes, housekeeping is provided on request, and irons/ironing boards can be requested.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features hot springs and bicycles to rent. This hotel also features complimentary wireless internet access, an arcade/game room, and ski storage.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a satisfying meal at moritosoyokaze serving guests of Mercure Miyagi Zao Resort & Spa.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Zao? This hotel has 7190 square feet (668 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Mercure Miyagi Zao Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

  • Lift
  • Gift shops or newsstand
  • Total number of rooms - 312
  • Conference space
  • Ski storage
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Ski-in/ski-out access
  • Full-service spa
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 7190
  • Conference space size (meters) - 668
  • Number of meeting rooms - 6
  • Conference centre
  • Free self parking
  • Luggage storage
  • Shared microwave
  • Vending machine

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Japanese

Parking

Free self parking

Room Amenities

Mercure Miyagi Zao Resort & Spa offers 312 air-conditioned accommodations with safes and slippers. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Zao hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Air conditioning
  • Television
  • Fridge
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Bidet
  • Slippers
  • Shower/tub combination
  • Satellite TV service
  • Free WiFi
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Shampoo
  • Toilet paper

Where to Eat

Moritosoyokaze - This buffet restaurant serves breakfast and dinner.

Nearby Things to do

  • Snowboarding nearby
  • Bicycle rentals on site
  • Playground on site
  • Hot springs on site

Spa Services

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages
  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Additional fees may apply to children for items such as extra bedding and meals.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Smoke detector

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Property confirms they are implementing guest safety measures

Hotel Names

  • Miyagi Zao Royal Hotel
  • Miyagi Royal Hotel
  • Miyagi Zao Royal
  • Miyagi Royal
  • Miyagi Zao Royal Hotel Japan
  • Active Resorts MIYAGI ZAO Hotel
  • Active Resorts MIYAGI Hotel
  • Active Resorts MIYAGI
  • Active Resorts MIYAGI ZAO
  • Mercure Miyagi Zao & Spa Zao
  • Mercure Miyagi Zao Resort Spa
  • Mercure Miyagi Zao Resort & Spa Zao
  • Mercure Miyagi Zao Resort & Spa Hotel
  • Mercure Miyagi Zao Resort & Spa Hotel Zao

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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