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Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Treehouse Palapa
21 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, Garden View
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Penthouse King
Room with view
40 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Room, Ocean View (Palapa)
Room with view
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Beach House (Palapa)
Room with view
49 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, Ocean View
Room with view
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Mahekal Deal of the day
21 square metres
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, Garden View (Palapa)
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Treehouse
21 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Ocean Front
30 square metres
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel on the beach, with 4 outdoor swimming pools

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach Club and within a 5-minute walk of Quinta Avenida. This 4-star hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

Make yourself at home in one of the 195 individually decorated guestrooms. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held on select days. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Food and beverage restrictions apply
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Airport transfers not included
  • Room service not included
  • Gratuities not included

Hotel Amenities

  • Library
  • Number of outdoor pools - 4
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Number of meeting rooms - 3
  • Free reception
  • Luggage storage
  • Hair salon
  • Concierge services
  • Conference centre
  • Snack bar/deli
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Total number of rooms - 195
  • Number of floors - 2
  • Number of buildings/towers - 33
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Couples/private dining
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 3
  • Number of poolside bars - 3
  • Number of beach bars - 3
  • Full-service spa
  • Firepit
  • Beach umbrellas
  • Swim-up bar
  • Billiards or pool table
  • Free beach cabanas
  • Spa treatment room(s)
  • Year Built – 1982
  • Tours/ticket assistance
  • Coffee shop or café
  • Free WiFi
  • Pool sunloungers
  • Babysitting or childcare (surcharge)
  • Proposal/romance packages available
  • Wheelchair accessible: No
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Street parking
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Spa tub
  • 24-hour fitness facilities
  • Television in common areas
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Room Amenities

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include showers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Daily housekeeping
  • Blackout drapes/curtains
  • Individually furnished
  • Phone
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Desk
  • Linens provided
  • Ceiling fan
  • Free local calls
  • Private bathroom
  • Laptop-friendly workspace
  • Champagne service
  • Hair dryer
  • Number of bathrooms: 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Shower only
  • Guidebooks or recommendations
  • Wheelchair accessible

Where to Eat

A complimentary manager's reception is offered on select days.

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

  • Free bicycles on site
  • Waterskiing nearby
  • Ecotours nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Windsurfing nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Sports massage
  • Massages

Accessibility

  • Wheelchair-accessible parking
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 25 per pet, per night
  • Dogs only
  • 1 per room (up to 20 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Service animals are allowed

Noise-free rooms not guaranteed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Pets cannot be left unattended

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Property does not follow sanitisation practices of any association

Guests are provided with free hand sanitiser

Staffed front desk

Events/parties allowed

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No lifts

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Debit cards

Number of children who can stay for free – 2

No gap period between guests' stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access
  • In-room safe

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 12 for children (approximately)
  • Airport shuttle fee: USD 134 per person (roundtrip)
  • Airport shuttle fee per child: USD 134 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 7 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mahekal
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Front & Spa Del Carmen
  • Mahekal Beach Front Resort & Spa Hotel
  • Mahekal Beach Front Resort & Spa Playa del Carmen
  • Mahekal Beach Front Resort & Spa Hotel Playa del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • Mahekal Beach Front Resort & Spa is listed in the 2016 Condé Nast Traveler Top 100 List and the #10 in Mexico, 2019 Travel + Leisure 500.
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