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Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Treehouse Palapa
21 square metres
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, Garden View
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Penthouse King
Room with view
40 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Room, Ocean View (Palapa)
Room with view
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Beach House (Palapa)
Room with view
49 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, Ocean View
Room with view
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Mahekal Deal of the day
21 square metres
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, Garden View (Palapa)
21 square metres
1 King Bed 2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Treehouse
21 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Premium Ocean Front
30 square metres
1 King Bed 2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel on the beach, with 2 outdoor swimming pools

Popular property highlights

Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach Club and within a 5-minute walk of Quinta Avenida. This 4-star hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 1.1 mi (1.8 km) from Nuestra Senora del Carmen Catholic Church.

Make yourself at home in one of the 195 individually decorated guestrooms. Rooms have private balconies or patios. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held on select days. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities not included
  • Food and beverage restrictions apply
  • One or more venues limit dining availability
  • One or more venues limit beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • On-site live performances included
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Premium food items not included
  • Taxes not included
  • Buffet and à la carte dining
  • Surcharge for premium or imported non-alcoholic beverages
  • Limited meals offered through room service
  • Room service not included
  • Minibar not included
  • Local beverages and soft drinks only
  • Minibar beverages - restrictions apply
  • Basic alcoholic beverages included

Hotel Amenities

  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 195
  • Number of floors - 2
  • Number of buildings/towers - 33
  • Airport transport (surcharge)
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Garden
  • Library
  • Swim-up bar
  • Coffee shop or café
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1982
  • Number of restaurants - 3
  • Number of meeting rooms - 3
  • Free reception
  • Number of outdoor pools - 2
  • Designated smoking areas (fines apply)
  • Conference centre
  • Snack bar/deli
  • Number of bars/lounges - 3
  • Number of poolside bars - 3
  • Number of beach bars - 3
  • Luggage storage
  • Beach umbrellas
  • Free beach cabanas
  • Pool sunloungers
  • Beach towels
  • Babysitting or childcare (surcharge)
  • Firepit
  • Couples/private dining
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Street parking
  • Wheelchair accessible: No

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Spanish

Room Amenities

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include showers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Ceiling fan
  • Desk
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Individually furnished
  • Individually decorated
  • Balcony or patio
  • Fridge (surcharge)
  • Rollaway/extra beds (free)
  • Linens provided
  • Number of bathrooms: 1
  • Champagne service
  • Guidebooks or recommendations
  • Laptop-friendly workspace

Where to Eat

A complimentary manager's reception is offered on select days.

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Sailing nearby
  • Waterskiing nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Free bicycles on site
  • Playground on site
  • Surfing/boogie boarding on site
  • Yoga classes/instruction on site
  • Beach yoga on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 13
  • Deep tissue massage
  • Sports massage

Accessibility

  • Wheelchair-accessible parking
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts credit cards, debit cards, and cash. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

No lifts

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

Events/parties allowed

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 134 per person (roundtrip)
  • Airport shuttle fee per child: USD 134 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 7 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Service fee: USD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mahekal
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Front & Spa Del Carmen
  • Mahekal Beach Front Resort Spa
  • Mahekal Beach Front Resort & Spa Hotel
  • Mahekal Beach Front Resort & Spa Playa del Carmen
  • Mahekal Beach Front Resort & Spa Hotel Playa del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 8:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Awards & Affiliations

Mahekal Beach Front Resort & Spa is listed in the 2016 Condé Nast Traveler Top 100 List and the #20 in Mexico, 2021 Travel + Leisure 500.

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