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Reviews

4.5 / 5Excellent
760 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Barrow Neurological Institute
    8 min walk
  • Popular Location
    Saint Joseph's Hospital and Medical Center
    11 min walk
  • Popular Location
    Heard Museum
    15 min walk
  • Airport
    Phoenix, AZ (PHX-Sky Harbor Intl.)
    13 min drive

Book online or call:

1800 781 504

Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area

    Phoenix

    Located in Phoenix's Encanto neighborhood, Embassy Suites by Hilton Phoenix Downtown North is in the city center and near a metro station. The area's natural beauty can be seen at Camelback Mountain and Desert Botanical Garden, while Phoenix Zoo and Castle N' Coasters are popular area attractions. Looking to enjoy an event or a game? See what's going on at Talking Stick Resort Arena or Chase Field. Our guests appreciate the hotel's central location.

    Popular Location

    What's nearby

    • Barrow Neurological Institute - 8 min walk
    • Saint Joseph's Hospital and Medical Center - 11 min walk
    • Heard Museum - 15 min walk
    • Phoenix Theatre - 20 min walk
    • Phoenix Art Museum - 2 min drive

    Getting around

    • Thomas Rd - Central Ave Station - 4 min walk
    • Phoenix, AZ (PHX-Sky Harbor Intl.) - 13 min drive

    Restaurants

    • Salt River Tavern – Serves breakfast and lunch daily. Kids' menu available.

    About this property

    Embassy Suites by Hilton Phoenix Downtown North

    A restaurant, an indoor pool, and a health club are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. All 242 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include sofa beds and sitting areas. MP3 docks and WiFi are standard, as are LED TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: WiFi (USD 4.95 per night)
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: USD 28.00 per day
    Electric car charging station
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
    1 restaurant
    1 bar
    Room service available
    Coffee/tea in common area(s)

    Things to do

    Health club
    Indoor pool
    Shopping

    Family friendly

    Dry cleaning service
    Free cribs/infant beds
    Indoor pool
    Laundry facilities
    Microwave
    Refrigerator
    Snack bar/deli
    Sofa bed

    Conveniences

    Elevator
    Gift shop/newsstand
    Newspapers in lobby
    Water dispenser

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop

    Languages spoken

    Chinese
    English
    French
    Russian
    Spanish

    Business services

    24-hour business center
    Computer station
    Meeting rooms
    Conference space (2755 square feet)

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Hypo-allergenic bedding
    Pillow-top mattress
    Premium bedding
    Sofa bed queen

    Bathroom

    Bathrobes
    Bathtub or shower
    Free toiletries
    Hair dryer

    Entertainment

    32-inch LED TV
    MP3 dock
    Pay movies
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Microwave
    Refrigerator

    More

    Connecting rooms available
    Desk
    Free newspapers (weekdays)
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Separate sitting area
    4.5

    Excellent

    5 - Excellent
    474
    4 - Good
    199
    3 - Okay
    58
    2 - Mediocre
    18
    1 - Poor
    11
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.6
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities
    • Disliked: Amenities

    Very beautiful and clean hotel. Only complaint. I paid over 200 hundred bucks for one night and they want to charge 28 bucks for parking garage. Get out of here... so make sure you are not parking there.

    Stayed 1 night in Feb. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb. 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Too expensive,

    The room was a bit small but clean and nice. The curtains did not close completely (basically did not stay closed! opened automatically after a few seconds!!) and it was annoying for privacy and early morning light. More importantly, the shower (no bathtub) sliding door had a problem and didn't stay closed. It was very annoying when the door opens and you have no control over it! I informed the hotel front desk and they said "thank you, we will order repairs later"!! The cost (more than $300 for one night on Sunday night in regular season) was too high. I had stayed in other Embassy Suits and the service and the complimentary snacks/refreshment bar was much better. I do not think if I received quality service for what I paid. I could find good hotels for $100/night.

    Stayed 1 night in Jan. 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities
    • Disliked: Staff & service

    All is good at your property, but there's an African American female bartender who should be moved to another position. She has a terrible attitude when working with the public. Two of my visiting colleagues agree with me about her curt and cold manners.

    Stayed 5 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Very friendly staff. The hotel was very clean and nice. We will definitely stay here again!

    Stayed 2 nights in Jan. 2020

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