- Disliked: Cleanliness, amenities, property conditions & facilities
Room was not ready when I arrived. I had to wait 2 hours to get room. And fortunately the front desk rep went, Raymond, went to see why my room wasn’t ready. He knew we had been waiting. Room service was horrible. Engineering & front desk never answered phone. Room had no heat. We had to sleep with coat on. Bathroom of so called renovated room was not good. Bathtub had chipped paint and was not fully cleaned. The entire building need a real renovation. The LL was horrible. Carpet in Women washroom was filthy! If I could have gotten a room somewhere else that night I would not have stayed at Pennsylvania. I couldn’t stay there another night. I checked out the next morning.