The maximum number of rollaway beds/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests who may encounter issues with stairs must contact this property in advance.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve sofa beds. This property accepts credit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Sanitary Protocol (UNPLV - France), and Safe Travels (WTTC - Global).
No rollaway/extra beds available
Property Registry Number – E-35/1/1016
Debit cards not accepted
Staffed front desk
Property does not use a professional cleaning service
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
Property follows a brand or regulatory agency's sanitisation guidelines Safety Assured Vacations Protocol (Blue Diamond Resorts)
Property confirms they are implementing enhanced cleaning measures
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Sanitary Protocol (UNPLV - France)
Property follows sanitisation practices of SafeHome (VRMA - USA)
Property follows sanitisation practices of SafeStay (AHLA - USA)
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Reservation might be required for some facilities on site
Food service has been amended for enhanced safety