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CitiClub Hotel Melbourne

Hotel Class
3.5 out of 5

Information

Reviews

3.3 / 5
3,064 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    6 min walk
  • Popular Location
    Melbourne Central
    10 min walk
  • Popular Location
    SEA LIFE Melbourne
    10 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Superior Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Queen Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Superior Queen Suite

    Room Amenities

    • Sleeps 4
    More details
  • Executive King Suite

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Superior Twin Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Melbourne

CitiClub Hotel Melbourne is located near the boardwalk and in an area with good shopping. Flinders Lane and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SEA LIFE Melbourne and Melbourne Zoo. Melbourne Star Observation Wheel and Luna Park are not to be missed. Our guests appreciate the hotel's convenience to public transportation: Flagstaff Station is 10 minutes by foot and Melbourne Central Station is 11 minutes.

What's nearby

  • Popular Location
    Bourke Street Mall - 6 min walk
  • Popular Location
    Melbourne Central - 10 min walk
  • Popular Location
    SEA LIFE Melbourne - 10 min walk
  • Popular Location
    Eureka Tower - 12 min walk
  • Popular Location
    RMIT University - 15 min walk

Getting around

  • Flinders Street Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 28 min drive

Restaurants

  • Lanai Bar – Open daily, happy hour available.
  • Lanai Restaurant – Alfresco dining restaurant with a bar offering local cuisine. Serves lunch and dinner on select days.

About this property

CitiClub Hotel Melbourne

3.5-star Melbourne hotel in Melbourne Central Business District, walk to Bourke Street Mall
A restaurant, a nightclub, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a rooftop terrace, and a conference center are onsite. All 71 rooms provide free WiFi and free wired Internet, LCD TVs with digital channels, and conveniences like sitting areas and refrigerators. Guests will also find minibars, room service, and electric kettles.
CitiClub Hotel Melbourne offers 71 accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Policies

Check-in

Check-in between 2:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Special check-in instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: 410 Little Collins Street
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation.
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 18 for adults and AUD 18 for children (approximately)
  • Self parking fee: AUD 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
A nightclub is located in the basement of the building and is open on Friday,Saturday and public Holiday evenings until late night. Guests can expect a high level of noise during this time. For more details, please contact the office using the information on the reservation confirmation received after booking.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Citiclub Hotel Melbourne
  • Citiclub Hotel
  • Citiclub Melbourne
  • Citiclub

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: AUD 25 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–noon on weekdays and 10:00 AM–noon on weekends: AUD 18 for adults and AUD 18 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Nightclub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Hindi
  • Thai
  • Vietnamese

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5382 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Climate control (air conditioning)
  • Climate control (heating)
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Nearby activities

Activities

  • Rock climbing

Where to eat

  • Lanai Bar – Open daily, happy hour available.
  • Lanai Restaurant – Alfresco dining restaurant with a bar offering local cuisine. Serves lunch and dinner on select days.

Frequently asked questions

3.3

Guest rating

5 - Excellent
480
4 - Good
1,110
3 - Okay
761
2 - Mediocre
386
1 - Poor
327
3.9
Cleanliness
3.8
Service and Staff
3.8
Amenities
3.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov. 2019

3/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

The room was a little let down. The shower head lacked proper / normal spray, it seemed to be blocked and or needs replacing, the shower step out was very awkward and slippery almost causing me to slip few times. Some of the power points through out the room where either not working or too low and or too worn to use. The hair drier malfunctioned on first use and no replacement could be made, wife very upset, the carports were very worn out and wavy all over the room causing trip hazards. The wifi was so week I had to ask reception for a booster which they supplied, it did help a little but was very limited strength. The bar fridge was difficult to close that it was left open when arrived and freezer was totally iced up. The bed was very comfortable, the mattress used was of great quality as was the linen and pillows. The reception staff where so awesome and lovely to talk to, although we where not asked how our stay was but to only be told “your all good” and that was all. Seems to be happy at start and during stay but a “what ever” exit. On our first stay with citiclub, it will be our last. The amount of money we spent did not match what online described and why the sales team pitched. The night club kept both us up till early hrs causing us lack of sleep as we had an early rise the next morning. The last night we heard tables or such being dragged along floor around midnight that went on for a while causing even more lack of sleep and woke up late and just made chec

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked the location it is close to a lot of the CBD venues. Dislike the night club downstairs

Stayed 4 nights in Sep. 2019

3/5

  • Liked: Cleanliness

Stayed 1 night in Sep. 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Awesome location. Walking distance from train station and just about anything else in Melbourne CBD

Stayed 1 night in Sep. 2019

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