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Urban

Hotel Class
5 out of 5

Information

Reviews

4.6 / 5Wonderful
1,176 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Puerta del Sol
    4 min walk
  • Popular Location
    Thyssen-Bornemisza National Museum
    5 min walk
  • Popular Location
    Plaza de Cibeles
    10 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    17 min drive

Book online or call:

1800 781 504

Your dates need to occur after 2019-12-14. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    In the city center, Urban is in Madrid's Literary Quarter neighborhood, an area with good shopping. Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights, and travelers looking to shop may want to visit Gran Via Street and El Rastro. Traveling with kids? Don't miss Madrid Zoo Aquarium, or check out an event or a game at Vicente Calderon Stadium. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Puerta del Sol - 4 min walk
    • Popular Location
      Thyssen-Bornemisza National Museum - 5 min walk
    • Popular Location
      Gran Via Street - 6 min walk
    • Popular Location
      Prado Museum - 8 min walk
    • Popular Location
      Plaza de Cibeles - 10 min walk

    Getting around

    • Sevilla Station - 3 min walk
    • Madrid Recoletos Station - 15 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 18 min drive

    Restaurants

    • CEBO – Restaurant offering Mediterranean cuisine. Serves lunch and dinner on select days.
    • Glass Mar – Tapas bar offering Mediterranean cuisine. Open on select days.

    About this property

    Urban

    Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. All 96 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. LCD TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and espresso makers.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 27 per night
    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 26 per person
    • 3 restaurants
    • 1 poolside bar and 1 bar
    • 24-hour room service

    Things to do

    • Fitness center
    • Outdoor pool

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • DVD player
    • Free cribs/infant beds
    • In-room child care (surcharge)
    • Laundry facilities
    • Outdoor pool
    • Soundproofed rooms

    Conveniences

    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Portuguese
    • Spanish

    Business services

    • 1 meeting room
    • Business center
    • Conference space (3240 square feet)

    Outdoors

    • Pool sun loungers
    • Rooftop terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Free toiletries
    • Hair dryer (on request)

    Entertainment

    • DVD player
    • LCD TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Espresso maker
    • Free minibar (some items)

    More

    • Desk
    • Free newspapers
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Phone
    • Slippers
    • Soundproofing
    • Turndown service

    Nearby activities

    Where to eat

    4.6

    Wonderful

    5 - Excellent
    802
    4 - Good
    285
    3 - Okay
    65
    2 - Mediocre
    15
    1 - Poor
    9
    4.7
    Cleanliness
    4.7
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great value for money, I will go back!

    Great location, beautiful architecture, efficient service, excellent cleanliness!

    Stayed 2 nights in Nov. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Looma

    Very nice employees who care about their guest. Very nice food and accessibility to the city center

    Stayed 1 night in Nov. 2019

    1/5

    • Liked: Property conditions & facilities
    • Disliked: Cleanliness, staff & service, amenities

    This is definitely not 5 star hotel be ware of the charges they have hidden charges our bathtub was not draining Towels had stain and stinky smells room floor was sticky too reception staff was so rude management need to hire friendly and knowledgeable staff

    Stayed 3 nights in Nov. 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lovely hotel in the middle of the city. Close to everything Only negative is that the soundproofing between the rooms are not very good. Drunk neighbours returned to their rooms at 3 am and sounded like they were in your room

    Stayed 3 nights in Nov. 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 1 night in Nov. 2019

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