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Gran Melia Fénix - The Leading Hotels of the World

Hotel Class
5 out of 5

Information

Reviews

4.6 / 5Wonderful
1,100 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Paseo del Prado
    11 min walk
  • Popular Location
    Gran Via Street
    15 min walk
  • Popular Location
    Thyssen-Bornemisza National Museum
    16 min walk
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    17 min drive

Book online or call:

1800 781 504

Your dates need to occur after 2019-12-11. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Located in Madrid's Salamanca neighborhood, Gran Melia Fénix - The Leading Hotels of the World is near a metro station. The area's natural beauty can be seen at El Retiro Park and Plaza de España, while Thyssen-Bornemisza National Museum and Prado Museum are cultural highlights. Check out an event or a game at Las Ventas, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Colon Station is 4 minutes by foot and Serrano Station is 5 minutes.

    What's nearby

    • Popular Location
      Paseo del Prado - 11 min walk
    • Popular Location
      El Retiro Park - 12 min walk
    • Popular Location
      Gran Via Street - 15 min walk
    • Popular Location
      Thyssen-Bornemisza National Museum - 16 min walk
    • Popular Location
      Prado Museum - 19 min walk

    Getting around

    • Colon Station - 4 min walk
    • Madrid Recoletos Station - 5 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 16 min drive

    Restaurants

    • DRY Martini – Cocktail bar.

    About this property

    Gran Melia Fénix - The Leading Hotels of the World

    This smoke-free hotel features a health club, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. All rooms are soundproofed and feature free WiFi, 24-hour room service, and DVD players. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and plasma TVs.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    • The property is a member of the Leading Hotels of the World.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 35.00 per day
    • 24-hour roundtrip airport shuttle (surcharge)
    • Area shuttle (surcharge)

    Food and drink

    • Breakfast available for a fee: EUR 30 per person
    • 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • Health club

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • DVD player
    • Laundry facilities
    • Snack bar/deli
    • Soundproofed rooms

    Conveniences

    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Business services

    • 24-hour business center
    • 1 meeting room
    • Conference space (1292 square feet)

    Outdoors

    • Rooftop terrace

    Spa

    • Body treatments
    • Facials
    • Massage/treatment rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Hypo-allergenic bedding
    • Pillow menu
    • Premium bedding

    Bathroom

    • Bathrobes
    • Bathtub or shower
    • Bidet
    • Deep soaking bathtub
    • Designer toiletries
    • Hair dryer
    • Hydromassage showerhead

    Entertainment

    • 37-inch plasma TV
    • DVD player
    • Satellite channels

    Food and drink

    • Minibar

    More

    • Desk
    • Free newspapers
    • In-room massage
    • Iron/ironing board (on request)
    • Laptop-compatible safe
    • Slippers
    • Soundproofing
    • Turndown service

    Nearby activities

    Where to eat

    4.6

    Wonderful

    5 - Excellent
    747
    4 - Good
    275
    3 - Okay
    58
    2 - Mediocre
    9
    1 - Poor
    11
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.5
    Amenities
    4.5
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent again

    This was a return visit, again staying at the Red Level. The rooms are super comfortable and service at Red Level impeccable. The variety of food available in the Red Level lounge has greatly improved , delicious little filled rolls, quiche and cake amongst many other offerings. My only criticism would be the breakfast buffet served on the ground floor. The service was very poor and breakfast offerings not very appetising. We waited ages for plates to be cleared and to get served coffees by a very dis-interested waitress. Apart from this minor complaint, all else was wonderful. We would definitely return!

    Stayed 3 nights in Dec. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Very good choice of hotel . Great service and excellent ubication

    Stayed 5 nights in Nov. 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    The food at the hotel is terrible (choices and quality). Most of the staff do not speak English.

    Stayed 7 nights in Nov. 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Nov. 2019

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 6 nights in Nov. 2019

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