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Reviews

4.6 / 5Wonderful
1,120 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

Book online or call:

1800 781 504

Your dates need to occur after 2020-01-26. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Near a metro station, Hotel Fenix Gran Meliá - The Leading Hotels of the World is in Madrid's Salamanca neighborhood, an area with great shopping. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Paseo del Prado and Puerta del Sol. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or WiZink Center.

    Getting around

    • Colon Station - 4 min walk
    • Madrid Recoletos Station - 5 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 21 min drive

    Restaurants

    • DRY Martini – Cocktail bar.

    About this property

    Hotel Fenix Gran Meliá - The Leading Hotels of the World

    A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 203 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, minibars, and plasma TVs.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
    • The property is a member of the Leading Hotels of the World.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Self parking: EUR 35.00 per day
    24-hour roundtrip airport shuttle (surcharge)
    Area shuttle (surcharge)

    Food and drink

    Breakfast available for a fee: EUR 30 per person
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service
    Coffee/tea in common area(s)

    Things to do

    Fitness center

    Family friendly

    Babysitting/childcare (surcharge)
    Dry cleaning service
    DVD player
    Laundry facilities
    Snack bar/deli
    Soundproofed rooms

    Conveniences

    Elevator
    Free newspapers in lobby
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    French
    Italian
    Spanish

    Business services

    24-hour business center
    1 meeting room
    Conference space (1292 square feet)

    Outdoors

    Rooftop terrace

    Spa

    Body treatments
    Facials
    Massage/treatment rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Hypo-allergenic bedding
    Pillow menu
    Premium bedding

    Bathroom

    Bathrobes
    Bathtub or shower
    Bidet
    Deep soaking bathtub
    Designer toiletries
    Hair dryer
    Hydromassage showerhead

    Entertainment

    37-inch plasma TV
    DVD player
    Satellite channels

    Food and drink

    Minibar

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    Slippers
    Soundproofing
    Turndown service
    4.6

    Wonderful

    5 - Excellent
    762
    4 - Good
    279
    3 - Okay
    59
    2 - Mediocre
    9
    1 - Poor
    11
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Stayed 7 nights in Jan. 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Good location for shopping. Good service attitude of all employees, nice bar, good but not excellent breakfast. Rooms extremely small.

    Stayed 2 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is a great hotel. Well located, excellent staff and beautiful property. The services is impeccable.

    Stayed 6 nights in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great staff ,Friendly

    Stayed 1 night in Jan. 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The service was very good . Breakfast was great . The hotel has great rooms.

    Stayed 4 nights in Dec. 2019

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