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Get an overview of this hotel
Family-friendly Hayes hotel in Townfield with 24-hour fitness

Popular property highlights

Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property
Grocery/convenience store

With a stay at Hyatt Place West London/hayes in Hayes (Townfield), you'll be within a 15-minute drive of Thames River and Royal Botanic Gardens, Kew. This family-friendly hotel is 7.5 mi (12.1 km) from Wembley Stadium and 11.3 mi (18.2 km) from Westfield London Shopping Centre.

Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and concierge services. Additional amenities at this hotel include babysitting (surcharge), a fireplace in the lobby, and a banquet hall.

Grab dinner at Gallery Cafe, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include wired internet access (surcharge), a 24-hour business center, and express check-in. Planning an event in Hayes? This hotel has 2067 square feet (192 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 170
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Conference space
  • Fireplace in lobby
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Internet access in public areas - high speed
  • Express check-in
  • Grocery/convenience store
  • Tours/ticket assistance
  • WiFi (surcharge)
  • Wired Internet access - surcharge
  • Year Built – 2016
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 2067
  • Conference space size (meters) - 192
  • Number of meeting rooms - 4
  • Free reception
  • Conference centre
  • Snack bar/deli
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Electric car charging station
  • Banquet hall
  • Coin laundry nearby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Portuguese
  • Russian
  • Bulgarian
  • Czech
  • Estonian
  • Greek
  • Hindi
  • Lithuanian
  • Macedonian
  • Serbian
  • Ukrainian
  • Chinese (Mandarin)

Parking

Self parking (surcharge)

Room Amenities

Hyatt Place West London/hayes offers 170 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Hayes hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Alarm clock
  • Free newspaper
  • Fridge
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Designer toiletries
  • Desk
  • Premium bedding
  • High-speed internet access
  • Soundproofed rooms
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Shower only
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • TV size 42
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • In-room climate control (heating)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

A complimentary manager's reception is offered each day.

Gallery Cafe - This restaurant specializes in international cuisine and serves breakfast, dinner, and light fare. A children's menu is available.

Coffee to Cocktails Bar - Onsite lobby lounge. Open daily.

24/7 Gallery Market - This bar specializes in Modern European cuisine and serves light fare only. Open 24 hours. Open daily.

Nearby Things to do

  • Health or beauty spa nearby

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Online Penalty Collection

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Masks are compulsory at the property

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for to-go breakfast: approximately GBP 10 per person
  • Self parking fee: GBP 13 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hyatt Place London Heathrow Hayes Hotel
  • Hyatt Place London Heathrow Hotel
  • Hyatt Place London Heathrow Hayes
  • Hyatt Place London Heathrow
  • Hyatt Place London Heathrow/Hayes UK - Greater London
  • Hyatt Place West London/Hayes Hotel Hayes
  • Hyatt Place West London/Hayes Hotel
  • Hyatt Place West London/Hayes Hayes
  • Hyatt London Heathrow Hayes
  • Hyatt West London Hayes Hayes
  • Hyatt Place West London Hayes
  • Hyatt Place West London/hayes Hotel
  • Hyatt Place West London/hayes Hayes
  • Hyatt Place West London/hayes Hotel Hayes

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

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