lastminute
Photo gallery

Hotel Istana Kuala Lumpur City Center

Hotel Class
5 out of 5

Information

Reviews

4.1 / 5Very Good
1,790 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Jalan Alor
    9 min walk
  • Popular Location
    Pavilion Kuala Lumpur
    9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    11 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room (Twin Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Bukit Bintang neighborhood, Hotel Istana Kuala Lumpur City Center is in the city center and near a metro station. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Kuala Lumpur Bird Park are popular area attractions. Traveling with kids? Don't miss Aquaria KLCC, or check out an event or a game at Bukit Jalil National Stadium. Our guests appreciate the hotel's convenience to public transportation: Raja Chulan Station is 3 minutes by foot and Bukit Bintang Station is 7 minutes.

What's nearby

  • Popular Location
    Jalan Alor - 9 min walk
  • Popular Location
    Pavilion Kuala Lumpur - 9 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 11 min walk
  • Popular Location
    Kuala Lumpur Tower - 13 min walk
  • Popular Location
    Berjaya Times Square - 14 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Raja Chulan Station - 3 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Songket Lounge – Coffee shop. Open daily.

About this property

Hotel Istana Kuala Lumpur City Center

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 486 rooms boast deep soaking tubs and offer free WiFi and 24-hour room service. Minibars and separate bathtubs and showers are standard, as are flat-screen TVs with cable channels.

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types

Important information

Fees

 
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 64 per person (approximately)
  • Valet parking fee: MYR 25 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • Hotel Istana Kuala Lumpur City Center
  • Hotel Istana
  • Istana Kuala Lumpur City Center
  • Istana

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: MYR 25 per day
  • Parking height restrictions apply
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 64 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 15 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby activities

Where to eat

  • Urban – Fine-dining restaurant with a bar. Serves lunch and dinner on select days.
  • Taman Sari Brasserie – Buffet restaurant. Serves breakfast, lunch, and dinner daily. Reservations required. Kids' menu available.
  • Songket Lounge – Coffee shop. Open daily.
4.1

Very Good

5 - Excellent
692
4 - Good
727
3 - Okay
237
2 - Mediocre
93
1 - Poor
41
4.0
Cleanliness
4.2
Service and Staff
4.0
Amenities
3.8
Property condition

4/5 Good

Iif possible up grade the room furniture slightly too old.

Stayed 1 night in Jun. 2019

4/5 Good

I first visited this hotel in 2009 (10 years ago), and it is still a nice place in 2019. I enjoyed my stay except for hidden fees for an extra bed. I made sure to call the property to ask about adding a bed, but I was never told about extra fee for it. Only knew when I arrived. Unfortunately staff at the reception were not nice in explaining what just happened and insisted their colleague has told me about it!

Stayed 1 night in Jun. 2019

4/5 Good

Great location, room sizes are generous, bathroom is large and well laid out, and general hotel appearance and interior decoration is quite nice & luxurious. The porte cochere also works well for pickup and drop off, marking the building entrance clearly, providing weather protection and a safe area for grab drivers to stop. The hotel was in close proximity to plenty of shops, rooftop bars and yummy foods. We had really good coffee at Freeka, happy hour at helipad bar and bar Pisco and all you can eat dim sum at opium. The hotel fixtures require update as the taps seemed old and broken and the carpet also appeared well used. It was also not easy moving luggage across carpet in lobby areas. Some of the towels also had stains and likely required required replacing. The bar fridge was warm even after we lowered the temperature as much as possible. The breakfast buffet was low in quality and the lobby bar and happy hour were nothing special. The gym was not visible and could not be located. There was no clear direction on phones for how to contact reception and the phone calls were generally never answered.

Stayed 7 nights in Jun. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Jun. 2019

3/5

Quite a different experience

Initially the room we got was having a filthy smell so the hotel change the room for us. But have to refresh again before we move in. The breakfast buffet was good. Many varieties to choose from. Location is in the city center with shops and restaurant all in walking distance.

Stayed 1 night in Jun. 2019

Tell us how we can improve our site