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lastminute.com.au Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Club Room
38 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room (Twin Tower View)
Room with view
38 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room
38 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Suite
Room with view
79 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Kuala Lumpur hotel in Bukit Bintang, walk to Pavilion Kuala Lumpur

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Business centre
Laundry facilities

With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. This 5-star hotel is 0.9 mi (1.5 km) from Kuala Lumpur Tower and 1 mi (1.7 km) from Petronas Twin Towers.

Make yourself at home in one of the 486 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and wedding services.

Grab a bite at Urban, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Istana Kuala Lumpur City Center

No 73 Jalan Raja Chulan, Kuala Lumpur, 50200

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Lift
  • Fitness facilities
  • Outdoor pool
  • Concierge services
  • Total number of rooms - 486
  • Number of floors - 23
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Coffee shop or café
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1993
  • Number of restaurants - 2
  • Number of meeting rooms - 15
  • Number of spa tubs - 2
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Valet parking (surcharge)
  • Luggage storage

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Chinese
  • Malay

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Hotel Istana Kuala Lumpur City Center offers 486 air-conditioned accommodations with minibars and safes. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Hair dryer (on request)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Deep soaking bathtub
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Low-height counters/sink
  • Grab bar – Near toilet
  • Emergency pull cord in bathroom
  • Wardrobe

Where to Eat

Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Urban - This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Taman Sari Brasserie - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

Songket Lounge - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Things to do

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Reflexology

Accessibility

  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 21

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 120 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Parking height restrictions apply

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows regional sanitisation guidelines Safe & Clean (Malaysia)

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: MYR 64 for adults and MYR 32 for children (approximately)
  • Airport shuttle fee: MYR 200 per vehicle (maximum occupancy 3)
  • Valet parking fee: MYR 25 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Istana
  • Hotel Istana City Center
  • Hotel Istana Kuala Lumpur City Center
  • Istana
  • Istana City Center
  • Istana Hotel
  • Istana Hotel Kuala Lumpur City Center
  • Istana Kuala Lumpur City Center
  • Hotel Istana Kuala Lumpur City Center Hotel
  • Hotel Istana Kuala Lumpur City Center Kuala Lumpur
  • Hotel Istana Kuala Lumpur City Center Hotel Kuala Lumpur

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Pool access available from 7:00 AM to 8:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

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