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Reviews

4.0 / 5Very Good
2,152 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    South Beach
    1 min walk
  • Popular Location
    Key West Butterfly and Nature Conservatory
    4 min walk
  • Popular Location
    Key West Lighthouse and Keeper's Quarters Museum
    11 min walk
  • Airport
    Key West, FL (EYW-Key West Intl.)
    7 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Room, 1 King Bed, Accessible (Roll-In Shower)

    Room Amenities

    • Sleeps 2
    More details
  • Studio, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 1 Double Bed, View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Room, 2 Double Beds, Accessible (Roll-In Shower)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 Double Bed, Resort View

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Suite, 1 King Bed, View

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Studio, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Studio, 1 King Bed, View

    Room Amenities

    • Resort view
    • Sleeps 4
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • Resort view
    • Sleeps 2
    More details
  • Suite, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

Key West

The Reach Key West, Curio Collection by Hilton is located on the waterfront and in a walkable area with good shopping. Southernmost Point and Mallory Square are notable landmarks, and the area's natural beauty can be seen at South Beach and Smathers Beach. Traveling with kids? Consider Key West Aquarium and Nancy Forrester's Secret Garden.

4.6/5 guest location rating

Guests like it for

  • Walkable (369 reviews)
  • Safe (283 reviews)
  • Quiet (260 reviews)
Popular Location

What's nearby

  • South Beach - 1 min walk
  • Key West Butterfly and Nature Conservatory - 4 min walk
  • Key West Lighthouse and Keeper's Quarters Museum - 11 min walk
  • Ernest Hemingway Home and Museum - 12 min walk
  • Higgs Beach - 12 min walk

Getting around

  • Key West, FL (EYW-Key West Intl.) - 7 min drive

Restaurants

  • Four Marlins – Restaurant with a bar offering local cuisine. Serves dinner daily.

About this property

The Reach Key West, Curio Collection by Hilton

Resort with private beach, full-service spa
Catch some rays on The Reach Key West, Curio Collection by Hilton's private sand beach, pamper yourself at the full-service spa, or enjoy scuba diving true. All 150 rooms boast deep soaking tubs and offer free WiFi and flat-screen TVs. Other amenities available to guests include refrigerators, room service, and espresso makers.
The Reach Key West, Curio Collection by Hilton offers 150 air-conditioned accommodations with laptop-compatible safes and espresso makers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi, Wired Internet (surcharge)

Parking and transportation

Self parking (surcharge)
Valet parking: USD 35 per day
Parking height restrictions apply
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 7 AM–11 AM: USD 25-35 per person
1 restaurant and 1 coffee shop/café
1 poolside bar and 1 bar
Room service available

Things to do

Bicycle rentals
Boat tours
Canoeing
Ecotours
Fitness center
Full-service spa
Kayaking
Motorized watercraft
Outdoor pool
Sailing
Scooter/moped rentals
Scuba diving
Shopping
Tennis

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English

Business services

24-hour business center
Meeting rooms
Conference space (4706 square feet)

Outdoors

Garden
Pool sun loungers
Pool umbrellas
Private beachfront location
Terrace

Spa

5 treatment rooms
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Outdoor treatment areas
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Designated smoking areas (fines apply)
TV in lobby

Room amenities

Bedroom

Air conditioning
Ceiling fan
Free cribs/infant beds

Bathroom

Bathrobes
Bathtub or shower
Deep soaking bathtub
Designer toiletries
Hair dryer

Entertainment

Cable channels
Flat-screen TV
Premium channels

Food and drink

Espresso maker
Free bottled water
Refrigerator

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 4 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Pets

  • Pets allowed for an extra charge of USD 75 per accommodation, per day
  • Dogs only
  • Up to 25 lbs

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Partner property pool access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 35 per person (approximately)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per day
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Reach Waldorf Astoria
  • The Reach, a Waldorf Astoria Hotel Key West
  • Reach Resort Key West
  • Waldorf Astoria Key West
4.0

Very Good

5 - Excellent
862
4 - Good
758
3 - Okay
285
2 - Mediocre
172
1 - Poor
75
4.2
Cleanliness
4.1
Service and Staff
3.4
Amenities
4.0
Property condition

3/5

    We arrived at 1:00 pm our room was not ready until 4:00 pm. After getting to our room, the air conditioning stayed on the entire stay no matter what the thermostat was set on. There was a light bulb out in the bathroom. The telephone in our room did not work. I saw an empty wine bottle in the hallway for four days. The mixed drinks from the outside bar were expensive and not very good. Overall it's a beautiful resort that seems to be short on staff.

    Stayed 5 nights in Oct. 2019

    2/5

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Aug. 2019

      3/5

      • Liked: Staff & service
      • Disliked: Property conditions & facilities

      Nothing unique... just wasn’t impressed for a WALDORF Astoria Property.... shower leaked all over the floor each time we took a shower (slippery/ dangerous, plus moldy floor trim), base of bathroom door was falling /pulling apart, metal base around vanity was rusting. Shower curtain was ill fitting and nasty looking. Fabric on furniture needs replacing as towels were needed to sit down on furniture. Check in time on late side and couldn’t get in earlier.

      Stayed 4 nights in Jul. 2019

      1/5

      • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Jul. 2019

      2/5

      • Liked: Staff & service
      • Disliked: Property conditions & facilities

      This property is old, broken, dirty and clearly in need of a renovation. The only nice thing that I can say is that the beds were comfortable and the towels were nice. Luckily, the staff was great. They clearly understood our frustrations and were able to make other accommodations for us. The Waldorf Astoria should be ashamed that they were operating a hotel in this condition.

      Stayed 4 nights in Jul. 2019

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