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Sheraton Grand Mirage Resort, Gold Coast

Hotel Class
5 out of 5
Photo gallery

Reviews

4.6 / 5Wonderful
1,549 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Sea World
    12 min walk
  • Popular Location
    Slingshot
    4 min drive
  • Popular Location
    Broadwater Parklands
    4 min drive
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    27 min drive

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Book online or call:

1800 781 504

    About this area

    Main Beach

    Sheraton Grand Mirage Resort, Gold Coast is located by the ocean and in a walkable area with good shopping. Chevron Renaissance and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Broadwater Parklands. Sea World and Slingshot are not to be missed.

    What's nearby

    • Popular Location
      Sea World - 12 min walk
    • Popular Location
      Slingshot - 4 min drive
    • Popular Location
      Infinity Attraction - 4 min drive
    • Popular Location
      Chevron Renaissance - 4 min drive
    • Popular Location
      Broadwater Parklands - 4 min drive

    Getting around

    • Florida Gardens station - 12 min drive
    • Helensvale Station - 21 min drive
    • Gold Coast, QLD (OOL-Coolangatta) - 42 min drive

    Restaurants

    • Terraces – Restaurant offering seafood. Serves breakfast, lunch, and dinner. Reservations required.
    • The Oyster Bar – Restaurant with a bar. Serves dinner. Reservations required.
    • Oasis Pool Bar – Poolside bistro. Serves lunch.

    About this property

    Sheraton Grand Mirage Resort, Gold Coast

    5-star hotel near the beach
    At Sheraton Grand Mirage Resort, Gold Coast, hit the private sand beach, dine onsite at Terraces, or enjoy a drink at one of the hotel's 2 bars/lounges. All 295 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.
    Sheraton Grand Mirage Resort, Gold Coast offers 295 air-conditioned accommodations with iPod docking stations and minibars. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.
    Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

    Policies

    Check-in

    Check-in between 3 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Late check-out subject to availability
    Express check-out

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are available for AUD 75.0 per night.
    • Free cribs (infant beds)!

    Pets

    • Pets not allowed

    Payment types

    American Express
    Diners Club
    JCB International
    Mastercard
    Visa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: AUD 150 per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: AUD 43 for adults and AUD 21.50 for children (approximately)
    • Self parking fee: AUD 20.00 per day (in/out privileges)
    • Valet parking fee: AUD 40 per day (in/out privileges)
    • Late check-out fee: AUD 100 (subject to availability)
    • Rollaway bed fee: AUD 75.0 per night
    • Credit card charges are subject to a surcharge of 1.5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

    Property is also known as

    • Sheraton Grand Mirage Resort Gold Coast Main Beach
    • Sheraton Grand Mirage Resort Gold Coast
    • Sheraton Grand Mirage Gold Coast Main Beach
    • Sheraton Grand Mirage Gold Coast

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free nearby parking
    • Self parking: AUD 20.00 per day
    • Valet parking: AUD 40 per day
    • Parking height restrictions apply
    • Limo/town car service

    Food and drink

    • Breakfast available for a fee: AUD 43 for adults and AUD 21.50 for children
    • 1 restaurant and 2 coffee shops
    • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • Aerobics classes
    • Children's pool
    • Fitness center
    • Outdoor pool
    • Shopping mall

    Family friendly

    • Children's pool
    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities
    • Outdoor pool
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Turndown service
    • Wedding services

    Languages spoken

    • Chinese
    • Japanese

    Business services

    • Business center
    • Meeting rooms
    • Conference space

    Outdoors

    • Garden

    Spa

    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Facials
    • Manicures and pedicures
    • Massages

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • Beach towels
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Free toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable channels
    • iPod dock
    • LCD TV
    • Pay movies

    Food and drink

    • Coffee/tea maker
    • Minibar
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone
    • Turndown service

    Nearby activities

    Activities

    • Bicycle rentals
    • Golfing
    • Private beach (direct access)
    • Sailing
    • Surfing/boogie boarding
    • Theme parks
    • Whale watching

    Where to eat

    • Terraces – Restaurant offering seafood. Serves breakfast, lunch, and dinner. Reservations required.
    • The Oyster Bar – Restaurant with a bar. Serves dinner. Reservations required.
    • Oasis Pool Bar – Poolside bistro. Serves lunch.
    4.6

    Wonderful

    5 - Excellent
    1,067
    4 - Good
    348
    3 - Okay
    89
    2 - Mediocre
    33
    1 - Poor
    12
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.3
    Amenities
    4.4
    Property condition

    2/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Oct. 2019

    3/5

    • Liked: Amenities
    • Disliked: Staff & service, property conditions & facilities

    The location is top class on the beach. The breakfast staff very slow cleaning dirty plates and the breakfast buffet lacked a good variety of fruit. The lagoons look tired and are of a poor standard

    Stayed 2 nights in Oct. 2019

    4/5 Good

    • Liked: Staff & service

    Stayed 3 nights in Oct. 2019

    4/5 Good

    • Liked: Cleanliness, amenities, property conditions & facilities

    We really enjoyed our three night stay at the Sheraton. The room was great, the restaurant Oyster bar and grill was fantastic. Everything was excellent except for the poolside service. 1.5 hours wait for lunch and 45 minutes wait for one cocktail. We thought it may have just be a once off however both days by the pool, the service was terrible. When checking up on our food and drinks to arrive we kept getting the response “5 minutes away” which was rubbish. We were willing to spend a lot more money by the pool on beverages however with a 45 minute wait and a hot cocktail we were far from impressed.

    Stayed 3 nights in Sep. 2019

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Room comfort

    No sleep

    Pillows were very uncomfortable with down feathers poking through pillowcase. Food was over priced in bistro (both breakfast and dinner). Location good, weather fantastic!

    Stayed 1 night in Sep. 2019

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