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Surfers Paradise Marriott Resort & Spa - Surfers Paradise Hotels

Surfers Paradise Marriott Resort & Spa

158 Ferny Avenue, Surfers Paradise - Map
"Great potential bar a few issues"
Great hotel facilities but, not all staff are customer-focused. Breakfast in-room dining delivery is not timely particularly, for business travellers as the time ranges offered don't always suit meeting schedules. When a specific time for delivery of breakfast is requested, breakfast was not delivered on time. Concierge is separate from the hotel and are not always professional (e.g. asked them to call a taxi one morning and they offered a hotel car that was available and more expensive) and then it was an awkward experience to get them to call the taxi, as there was a lot of murmuring between staff. Hotel dining front desk staff generally are very friendly except for one tall, slim lady who bordered on being discourteous in her mannerisms and was seemingly pre-occupied with talking on the walkie-talkie.
Traveller from Sydney
Turtle Beach Resort - Mermaid Beach Hotels

Turtle Beach Resort

2346 Gold Coast Highway, Mermaid Beach - Map
We love Turtle Beach for all the entertainment value it offers children. The rooms are nice, but for an Superior room I would have thought the beds would be more comfortable (can feel the springs through the mattress) and that I would not find mould in the shower cubicle (ensuite) Also, the TV remote in the master suite didn't work. The light globe blew as soon as I got there. The lamps were of a ribbon style shade that was coming apart ( I fixed it) and we had ants in the room. Admittedly, when I called reception re the blown globe and the ants they sent a maintenance guy straight up who fixed the problems and was a lovely guy. Finally, we only had one couch and one lounge chair to sit on and they were extremely uncomfortable. Once again, this was a superior room.....but hey....we still had a great time!
Traveller from Victoria, Australia
Mercure Gold Coast Resort - Carrara Hotels

Mercure Gold Coast Resort

Palm Meadows Drive, Carrara - Map
"Great chef."
Dinners were amazing. Staff were very friendly. Free wifi was very slow. Needs more things for kids to do or a kids club so parents can use spa or play golf. Appeals to the empty nesters or corporate golfers atm.
A Traveller
RACV Royal Pines Resort - Benowa Hotels

RACV Royal Pines Resort

Ross Street, Benowa - Map
4.7 out of 5 (1,518 reviews)
Diamond Sands Resort - Mermaid Beach Hotels

Diamond Sands Resort

2320 Gold Coast Highway, Mermaid Beach - Map
4.1 out of 5 (168 reviews)
Phoenician Resort - Broadbeach Hotels

Phoenician Resort

24-26 Queensland Avenue, Broadbeach - Map
4.4 out of 5 (356 reviews)
Treasure Island Resort and Holiday Park - Biggera Waters Hotels

Treasure Island Resort and Holiday Park

117 Brisbane Road, Biggera Waters - Map
"A great place to stay when you have children."
We had the best holiday here at Treasure Island Resort. There was so much to do for the kids which makes it really great if you dont want to go anywhere outside of the resort. Our kids are still raving about it and we will definitely go back there really soon. Thank you for the best family holiday x
Traveller from Yass, NSW
Treasure Island is located in the Gold Coast, Queensland, Australia . The park is located just 10 minutes away from …More
Mantra Wings - Surfers Paradise Hotels

Mantra Wings

18 Fern Street, Surfers Paradise - Map
"Wonderful, far exceeded the expectations"
Extemely nice apartments, large, clean, all facilities. Very helpful staff.
Traveller from auckland
BreakFree Longbeach - Surfers Paradise Hotels

BreakFree Longbeach

28 Northcliffe Terrace, Surfers Paradise - Map
4.2 out of 5 (125 reviews)
Horizons Holiday Apartments - Burleigh Heads Hotels

Horizons Holiday Apartments

1945 Gold Coast Highway, Burleigh Heads - Map
We were only staying for one night, one of my children was competing in a sporting event that weekend so we didn't get back to the room until 7pm.... The room was quite cold & I thought it would be fine as we would put the reverse cycle air con on to warm the room up..... There was no remote for it. I had 3 children with me, and I wasn't aware (until I called them when we came home) that I had to actually "Pay" for the remote so I could use the aircon/heating.... something I think should have been mentioned to me. I would have gladly paid for the remote. I'm pleased to say I was offered a refund on the cot hire as I did not use the cot since I kept the baby in bed with me all night to keep her warm.
Traveller from Brisbane

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