Book Kimpton Hotels Gold Coast accommodation from AU$200

Great place to stay

We've stayed at Claridge several times over the years through a few management groups. We enjoy this hotel and the neighborhood. It has a charm about it, is up-to date, and is immaculately clean. The late evening desk staff, however, conducted themselves as if they would rather be ANYWHERE but here. I asked about registering my car but that was not done. The room was for 4 people (we had 2 children) but they provided only 2 towels. We requested more and a housekeeper promptly brought us 2 more sets. When we asked why the room was so dark (only two lamps, no overhead lighting) she came back with an additional lamp. Great service from her. They do not own the parking garage next door. It's Chicago; the cost is a ridiculous $60 for 24 hours. But hotel guests have in and out privledge if you need your car for any reason...which I did. Suffice it to say that they do not give you ANY warning that they must know when you park that you are in the hotel and need in and out so be sure you let them know and ask how to get that at check-in. Many hotels now apply an "amenities: or "resort" fee, Claridge charges $29 which includes a business center we had no intention of using, a room coffee maker and unlimited bottled water. Really. You must pay it. Then make it part of your rate! Mine was reversed by the Manager because of the parking confusion, which was kind of him to do. Everyone should express displeasure with this "Fee" so they get a message. I still like the hotel.

Great experience. Wonderful location