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Crowne Plaza Hotel Dallas Downtown

Hotel Class
3.5 out of 5
Photo gallery

Reviews

3.5 / 5Good
4,184 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dallas World Aquarium
    4 min walk
  • Popular Location
    Sixth Floor Museum
    6 min walk
  • Popular Location
    Dealey Plaza
    7 min walk
  • Airport
    Dallas, TX (DAL-Love Field)
    10 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Room, View

    Room Amenities

    • Sleeps 2
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Room, 2 Double Beds, Non Smoking, View

    Room Amenities

    • City view
    • Sleeps 4
    More details
  • Club Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed (Leisure)

    Room Amenities

    • Sleeps 3
    More details
  • Executive Room, 2 Double Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)

    Room Amenities

    • Sleeps 4
    More details

About this area

Dallas

Located in Dallas, Crowne Plaza Hotel Dallas Downtown is in the city center and near a metro station. Victory Park and Bishop Arts District are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dallas World Aquarium and Dallas Zoo. Looking to enjoy an event or a game? See what's going on at American Airlines Center, or consider Starplex Pavilion for a night out. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • Dallas World Aquarium - 4 min walk
  • Sixth Floor Museum - 6 min walk
  • Dealey Plaza - 7 min walk
  • Kay Bailey Hutchison Convention Center - 8 min walk
  • Majestic Theater - 9 min walk

Getting around

  • Akard Station - 4 min walk
  • Dallas Union Station - 10 min walk
  • Dallas, TX (DAL-Love Field) - 15 min drive

Restaurants

  • THRIVE Restaurant – Restaurant with a bar offering American cuisine. Serves breakfast and lunch daily.

About this property

Crowne Plaza Hotel Dallas Downtown

3.5-star Dallas hotel in Downtown Dallas, walk to Dallas World Aquarium
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and valet parking. All 291 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels.
Crowne Plaza Hotel Dallas Downtown offers 291 accommodations with coffee/tea makers. Televisions come with premium cable channels.
Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 18.00 per night
Valet parking: USD 30 per night
Extended parking (surcharge)
Parking height restrictions apply
Free area shuttle up to 3.00 mi
Free shopping center shuttle
Limo/town car service

Food and drink

1 restaurant
1 bar

Things to do

Outdoor pool

Family friendly

Dry cleaning service
Free area shuttle
Outdoor pool
Refrigerator

Conveniences

Ballroom
Banquet hall
Elevator
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Porter/bellhop
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

24-hour business center
22 meeting rooms
Computer station
Conference center (27444 square feet of space)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Braille signage

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)

Bathroom

Shower/tub combination

Entertainment

Cable channels
Premium channels
TV

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
Turndown service

Policies

Check-in

Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Renovations and closures

The property is undergoing renovations. The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Pets

  • Pets allowed for an extra charge of USD 40.00 per pet, per day, plus a deposit of USD 40 per stay
  • 2 per room (up to 50 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 40 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Hotel Dallas Downtown
  • Crowne Plaza Dallas Downtown
5 - Excellent
958
4 - Good
1,428
3 - Okay
948
2 - Mediocre
489
1 - Poor
361
3.8
Cleanliness
3.8
Service and Staff
3.4
Amenities
3.4
Property condition

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities

The beds were excellent, the reception people were brilliant, the restaurant food was okay but the floor in the restaurant was really sticky. Outside appearance is very poor, in the valet area it was disgusting, the area needed a thorough clean up and some organisation. The valet service may have been trying their best but unfortunately there is no pride in their job and it seemed like any Tom, Dick or Harry was doing the job

Stayed 4 nights in Oct. 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

The front desk and valet parking staff are very rude, not helpful at all.

Stayed 1 night in Oct. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct. 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money

Room I reserved was not available, food and paper in the hallways, and bugs in the rooms. Fire alarm went off at 4am and no one on staff let us know what was going on.

Stayed 1 night in Oct. 2019

1/5

  • Liked: Cleanliness
  • Disliked: Property conditions & facilities

I wasn't too happy, but husband was furious because first of all I was supposed to stay in a king size bed i had two queens instead, i was specific about husband n i traveling for 7/8hrs the following morning after our stay n they had maintenance working on the hallway making noises with the drill very early in the morning and the hall way was dirty... The worst part was that the person working on repairs or whatever he was doing it was more interested in his music or phone or whatever was on his hands like he was ask to be there making noises on purpose

Stayed 1 night in Oct. 2019

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