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 Chester •1 Room
 Chester • 1 Room
Book online or call 1800 781 504 Phone Number

The Queen at Chester Hotel, BW Premier Collection

4.0 out of 5.0
City Rd, Chester, England 1800 781 504
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Wifi
Pets
Business
Laundry
Smoke Free
More
Room type Options Nightly price Book
Photo of room
Standard Room, 1 Single Bed, Non Smoking
28 square metres
1 Twin Bed
Room sleeps 1 guest
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Other room types
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Standard Room, 2 Single Beds, Non Smoking
35 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Superior Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Executive Room, 2 Single Beds, Non Smoking (Shower Only)
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Standard Room, 1 Double Bed, Non Smoking
22 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Executive Room, 1 Double Bed, Non Smoking (Shower Only)
1 Double Bed
Room sleeps 2 guests
(up to 2 children)
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Photo of room
Family Room, 2 Double Beds, Non Smoking
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Deluxe Room, 1 King Bed, Non Smoking
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Suite, 1 King Bed, Non Smoking
48 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale Victorian hotel near Chester City Walls

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

With a stay at The Queen at Chester Hotel, BW Premier Collection, you'll be centrally located in Chester, within a 5-minute drive of Chester City Walls and Chester Racecourse. This upscale hotel is 3.3 mi (5.3 km) from Chester Zoo and 6.3 mi (10.1 km) from Cheshire Oaks Designer Outlet.

Make yourself at home in one of the 128 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for dinner at the hotel's restaurant, Kings Quarters, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Languages spoken

  • English

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The Queen at Chester Hotel, BW Premier Collection

City Rd, Chester, England CH1 3AH

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 128
  • Number of floors - 4
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Free train station pickup
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Uncovered parking

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Japanese
  • Portuguese
  • Czech
  • Polish
  • Romanian
  • Slovak
  • Welsh

Parking

Self parking (surcharge)

Room Amenities

The Queen at Chester Hotel, BW Premier Collection offers 128 accommodations with coffee/tea makers and hair dryers. Digital television is provided. Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Desk
  • Shower only
  • Shower/tub combination
  • Digital TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Toothbrush and toothpaste not available

Where to Eat

To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Kings Quarters - This restaurant serves breakfast and dinner.

Cocktail Bar - Onsite restaurant. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a fitness center.

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of GBP 50.00 per pet, per day
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

gap period enforced between guest stays 72 hours

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.00 per person
  • Uncovered self parking fee: GBP 15 per night
  • Pet fee: GBP 50.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hallmark Hotel Queen Chester
  • Premier Queen
  • Premier Queen Hotel
  • Queen Hotel
  • Chester Hotel Queen
  • Queen Hotel Chester
  • Queens Hotel Chester
  • Hallmark Hotel Queen
  • Hallmark Queen Chester
  • Hallmark Hotel The Queen
  • Hallmark Hotel The Queen Chester
  • The Queen at Chester BW Premier Collection
  • The Queen at Chester Hotel, BW Premier Collection Hotel
  • The Queen at Chester Hotel, BW Premier Collection Chester
  • The Queen at Chester Hotel, BW Premier Collection Hotel Chester

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

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