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Room type Options Nightly price Book
Ocean View Two Level Villa with Large Private Pool
Room with view
269 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Other room types
Villa, Beachfront (with Private Pool and Deck)
Room with view
155 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Signature Villa (with Private Plunge Pool and Deck)
130 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Royal Villa (with Private Plunge Pool and Deck)
90 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Luxury Villa, 1 King Bed (with Private Plunge Pool)
90 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Premium Villa (with Private Plunge Pool)
155 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Luxury Villa, 2 Queen Beds (with Private Plunge Pool)
90 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Viceroy Villa with Private Plunge Pool and Deck
155 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Beachfront hotel with relaxing spa services

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

When you stay at Viceroy Riviera Maya, a Luxury Villa Resort in Playa del Carmen, you'll be on the beach, within a 15-minute drive of Quinta Avenida and Tres Rios Ecopark. This luxury hotel is 5.3 mi (8.5 km) from Playa del Carmen Main Beach and 8.7 mi (14.1 km) from Maroma Beach.

Treat yourself to a stay in one of the 41 guestrooms, featuring private plunge pools and flat-screen televisions. Rooms have private furnished patios. Wired and wireless internet access is complimentary, while DVD players and satellite programming provide entertainment. Conveniences include safes and separate sitting areas, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Coral Restaurant + Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Continental breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Yoga classes/lessons included
  • Pilates classes/lessons included

Hotel Amenities

  • Fitness facilities
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 41
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Area shuttle (surcharge)
  • Number of restaurants - 2
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Snack bar/deli
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Terrace
  • Couples/private dining
  • Proposal/romance packages available
  • Food and water bowls
  • Accessible airport shuttle

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Viceroy Riviera Maya, a Luxury Villa Resort offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Room service (limited hours)
  • Television
  • Minibar
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Espresso maker
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • DVD player
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Egyptian-cotton sheets
  • Pillow menu
  • TV size 42
  • TV size (measurement) inch
  • Private plunge pool
  • Furnished patio
  • Towels provided
  • Linens provided
  • Housekeeping on request
  • Champagne service

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.

Viceroy Riviera Maya, a Luxury Villa Resort has 2 restaurants serving breakfast, lunch, and dinner.

Coral Restaurant + Bar - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are available for USD 136 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 50 per pet, per night
  • Up to 20 lbs per pet
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Contactless check-in and contactless check-out are available.

No cots (infant beds) available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 16 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 35–50 per person
  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 4)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 136 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Riviera Maya Viceroy
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Viceroy Riviera Maya Resort Playa del Carmen
  • Viceroy Riviera Maya Resort
  • Tides Riviera Maya Resort
  • Ikal Del Mar
  • Tides Riviera Maya Hotel
  • Viceroy Riviera Maya Playa Del Carmen

We should mention

Children 12 years old and younger are not permitted at this property.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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