Skip to main content
Beginning of main content
lastminute.com.au Verified Reviews
Room type Options Nightly price Book
Ocean View Junior Suite King
Room with view
61 square metres
Select dates to see price
Other room types
Junior Suite King
Room with view
61 square metres
Select dates to see price
Ocean Front Luxury Suite King
Room with view
71 square metres
Select dates to see price
Presidential Suite
Room with view
124 square metres
Select dates to see price
Ocean Front Junior Suite Double
Room with view
61 square metres
Select dates to see price
Ocean Front Junior Suite King
Room with view
61 square metres
Select dates to see price
Junior Suite Double
Room with view
61 square metres
Select dates to see price
Ocean View Junior Suite Double
Room with view
61 square metres
Select dates to see price
Ocean View Swim Up Suite King
Room with view
79 square metres
Select dates to see price

Get an overview of this hotel
Elegant adults-only property on the beach

Popular property highlights

Free valet parking
Free WiFi
24-hour business centre
Laundry facilities
24-hour front desk

With a stay at Hyatt Zilara Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Forum By The Sea Mall and La Isla Shopping Mall. This luxury property is 3.1 mi (5 km) from Tortuga Beach and 3.7 mi (5.9 km) from Iberostar Cancun Golf Course.

Make yourself at home in one of the 307 guestrooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mexican cuisine at La Adelita Cantina, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cancun? This property has 6781 square feet (630 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hyatt Zilara Cancun - All Inclusive - Adults Only

Blvd Kukulcan Km 11.5 HZ, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included
  • Snorkelling included
  • 24-hour room service
  • Fitness facilities included
  • Volleyball included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Bartending classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • All available beverages included
  • Scuba diving lessons not included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 307
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Conference space
  • Coffee/tea in common areas
  • Laundry facilities
  • Television in common areas
  • Garden
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • Picnic area
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Pool umbrellas
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2007
  • Number of restaurants - 6
  • 24-hour business centre
  • Conference space size (feet) - 6781
  • Conference space size (meters) - 630
  • Number of meeting rooms - 7
  • Number of outdoor pools - 2
  • Number of spa tubs - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 5
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach umbrellas
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Karaoke
  • Table football
  • Concerts/live shows
  • Evening entertainment
  • Banquet hall
  • Organic food
  • Locally-owned & organised tours & activities
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only

Internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Japanese
  • Korean

Parking

Free self parking , Free valet parking

Room Amenities

Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Pillowtop mattress
  • Pillow menu
  • TV size (measurement) inch
  • Rainfall showerhead
  • Furnished balcony or patio
  • Minibar (stocked, free items)
  • LED TV
  • Towels provided
  • Linens provided
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Energy-saving switches

Where to Eat

La Adelita Cantina - This theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Asiana - This theme restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Maria Marie - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Punta Vista - This beachfront restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Spice - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Pilates classes on site
  • Racquetball/squash on site
  • Yoga classes/instruction on site
  • Beach yoga on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No rollaway/extra beds available

No cots (infant beds) available

Minimum guest age is 18

Caters to adults only

Car recommended

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Grey water recycling system

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Hotel Names

  • All Inclusive Hyatt
  • All Inclusive Hyatt Cancun
  • Cancun Zilara Hyatt
  • Hyatt All Inclusive
  • Hyatt Zilara
  • Hyatt Zilara All Inclusive
  • Hyatt Zilara Cancun
  • Zilara Hyatt
  • Zilara Hyatt Cancun
  • Royal Cancun Resort
  • Royal Hotel Cancun
  • The Royal Hotel Cancun
  • The Royal In Cancun Hotel Cancun
  • Hyatt Zilara Adults All Inclusive
  • Hyatt Zilara Cancun Adults
  • Hyatt Zilara Adults
  • Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
  • Hyatt Zilara Cancun All Inclusive
  • Hyatt Zilara Adults All Inclusive All-inclusive property
  • Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
  • Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
  • Hyatt Zilara Cancun All Inclusive Adults Hotel
  • Hyatt Zilara All Inclusive Adults Hotel
  • Hyatt Zilara Cancun All Inclusive Adults
  • Hyatt Zilara Cancun All Inclusive
  • Hyatt Zilara All Inclusive Adults
  • Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
  • Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
  • Hyatt Zilara Cancun Adults Only All Inclusive
  • Hyatt Zilara Inclusive Adults

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

A car is recommended for transportation to and from this property.

Awards & Affiliations

  • Green Globe
Sorry, we seem to have had an issue loading our review content. Try again?