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Room type Options Nightly price Book
Terrace Suite With Plunge Pool
173 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Beachfront Casita Suite w/ Private Pool
102 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean View Penthouse Ste w/plunge pool
Room with view
267 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Beachfront Two Story Casita Suite w/ Plunge Pool
112 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Casita Suite w/ Private Pool
102 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Two Story Casita Suite w Plunge Pool
Room with view
112 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite Ocean View
Room with view
89 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Ocean View Terrace Suite w/ Plunge Pool
Room with view
173 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Junior Suite with Round Jacuzzi
89 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Swim Up Suite
102 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Adults-only beach property with 3 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
24-hour front desk
Multilingual staff

With a stay at Beloved Playa Mujeres - Couples Only All Inclusive in Punta Sam (Playa Mujeres), you'll be a 5-minute drive from Punta Sam Ferry Terminal and 7 minutes from El Meco Archaeological Site. This luxury property is 3.7 mi (5.9 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 3.8 mi (6 km) from Playa Mujeres Golf Club.

Treat yourself to a stay in one of the 109 guestrooms, featuring indoor private spa tubs and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Lupita Steakhouse, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include limo/town car service, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Beloved Playa Mujeres - Couples Only All Inclusive

Condominio Playa Mujeres, Punta Sam, QROO 77400

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All non-motorised water sports included
  • All land activities, recreational facilities and equipment included
  • Snorkelling included
  • Kayaking included
  • 24-hour room service
  • Fitness facilities included
  • Football included
  • Cycling included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • On-site live performances included
  • Theme parties included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Sailboats not included
  • On-site entertainment and activities included

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 109
  • Number of floors - 4
  • Number of buildings/towers - 10
  • Garden
  • Library
  • Free breakfast
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Limo or Town Car service available
  • Full-service spa
  • Marina on site
  • Spa treatment room(s)
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2009
  • Number of restaurants - 4
  • Number of outdoor pools - 3
  • Number of spa tubs - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 7
  • Number of poolside bars - 1
  • Number of swim-up bars - 1
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Free buffet breakfast
  • Couples/private dining
  • Vegetable garden
  • Proposal/romance packages available
  • Eco-friendly cleaning products used
  • Vegetarian breakfast available
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private spa tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Ceiling fan
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Slippers
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Down comforter
  • Pillowtop mattress
  • Pillow menu
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Furnished balcony
  • Private spa tub
  • Minibar (stocked, free items)
  • LED TV
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Composting
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Toothbrush and toothpaste available
  • Private spa tub (indoor)
  • Energy-saving switches

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Le Bisou - Overlooking the ocean and garden, this fine-dining restaurant serves breakfast and dinner.

Lupita Steakhouse - This beachfront steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

La Isla Trattoria - Overlooking the ocean and garden, this theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

El Mar - This beachfront restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Scuba diving nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Parasailing on site
  • Pilates classes on site
  • Sailing on site
  • Yoga classes/instruction on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 14
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

No shows require payment in full, including taxes and service fee.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Minimum guest age is 18

Caters to adults only

Debit cards not accepted

Staffed front desk

Smoke detector

Renewable energy source - wind

Grey water recycling system

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Reservations are required for on-site COVID-19 testing

Humane animal treatment

Guest education on local ecosystems and culture

Comprehensive recycling policy

Hotel Names

  • Beloved Hotel
  • Beloved Hotel All Inclusive
  • Beloved Hotel Playa Mujeres
  • Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres
  • Playa Mujeres Beloved Hotel
  • Beloved Playa Mujeres Excellence Group All Inclusive
  • Beloved Excellence Group All Inclusive
  • Beloved Playa Mujeres Excellence Group
  • Beloved Excellence Group
  • Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
  • Beloved Excellence All Inclusive AdultsOnly
  • Beloved Playa Mujeres Excellence AdultsOnly
  • Beloved Excellence AdultsOnly
  • Beloved Playa Mujeres by Excellence Group All Inclusive
  • The Beloved Hotel Playa Mujeres All Inclusive
  • Beloved Playa Mujeres by Excellence Group
  • Beloved Mujeres Excellence In
  • Beloved Playa Mujeres Couples Only All Inclusive
  • Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Guests under 18 years old are not permitted at this adults-only property.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • EarthCheck
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