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 Des Moines •1 Room
 Des Moines • 1 Room
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Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

3.0 out of 5.0
4800 Merle Hay Rd, Urbandale, IA 1800 781 504
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Room type Options Nightly price Book
Photo of room
Suite, 1 King Bed (Additional Living and Dining Area)
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Standard Room, 1 King Bed
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 2 Queen Beds (Additional Living and Dining Area)
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Standard Room, 2 Queen Beds
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 King Bed (Parlour Room)
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Room, 1 King Bed, Accessible (Mobility Roll-In Shower)
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Suite, 1 Bedroom (Living Area)
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Suite, 2 Queen Beds, Accessible (Communication Accessible)
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Suite, 1 Bedroom (Living and Dining Area)
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Suite, 1 Bedroom (Living Area)
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Suite, 1 Bedroom (Living and Dining Area)
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Hotel in Urbandale with free airport shuttle and free area shuttle

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

Located in Urbandale, Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel is within a 15-minute drive of Drake University and Wells Fargo Arena. This hotel is 10.9 mi (17.6 km) from Jordan Creek Town Center and 11.5 mi (18.5 km) from Adventureland.

Make yourself at home in one of the 198 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 2 mi.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Urbandale? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Languages spoken

  • English

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Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel

4800 Merle Hay Rd, Urbandale, IA 50322

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Free airport transport
  • ATM/banking
  • Shopping on site
  • Total number of rooms - 198
  • Number of floors - 5
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Internet access in public areas - high speed
  • Meeting rooms
  • Express check-in
  • Free WiFi
  • Free wired Internet
  • Free area shuttle
  • Number of restaurants - 1
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Number of indoor pools - 1
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • 24-hour fitness facilities
  • Ballroom
  • Banquet hall

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel offers 198 accommodations with safes and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. This Urbandale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Microwave
  • Premium TV channels
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Free dial-up Internet access
  • Pillow menu
  • TV size 37
  • TV size (measurement) inch
  • Partially open bathroom
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Microwave (surcharge)
  • Fridge (surcharge)
  • Rollaway/extra beds (free)
  • Towels provided
  • Number of bathrooms: 1

Where to Eat

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekends.

Holiday Inn Hotel & Suites Des Moines - Northwest, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of USD 20 per pet, per stay
  • Up to 50 lbs per pet
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 8 per person
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 7 per night
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Holiday Inn Hotel Moines Northwest
  • Holiday Inn Moines Northwest
  • Holiday Inn Hotel Moines Northwest Urbandale
  • Holiday Inn Moines Northwest Urbandale
  • Holiday Inn Hotel Suites Des Moines Northwest

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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