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Great location and wonderful staff

Bathroom door would not close properly and was cracked at the bottom. The shower door was also not sealed properly and the ground would get wet. Otherwise it was a great hotel and the staff was very helpful.

Very smooth check-in, Senior Guest Services Manager Bruce Li 李贺 was very friendly and helpful, offered toiletries (toothbrush, toothpaste, hair brush etc) and answered all my questions, and assigned a high floor with good view of Shanghai skyline. Westin's Sunday Brunch is very famous and location of hotel is very close and walkable to the Bund. My favorite hotel to stay in Shanghai.

Very spacious and comfortable room. The staff spoke good English and were very helpful. The breakfast buffet catered for all tastes. The location was very convenient for getting from & back to the airport on the Metro and The Bund was very walkable along Nanjing Rd. The hop-on bus stop outside gave easy access to other attractions.

The staffs are very professional and friendly.

Our Stay at Radisson Blu Our recent stay at Radisson Blu was nothing short of exceptional! From the moment we stepped into the lobby to the minute we checked out, every detail was meticulously attended to, ensuring a truly memorable experience. The hotel's ambiance exudes elegance and warmth, creating a welcoming atmosphere that instantly put us at ease. The check-in process was seamless, thanks to the friendly and efficient staff who greeted us with genuine smiles and ensured all our preferences were met. Upon entering our room, we were delighted by the immaculate cleanliness and tasteful decor. The attention to detail was evident in every aspect of the room, from the plush bedding to the thoughtfully curated amenities. The breathtaking view from our window added an extra touch of magic to our stay. Throughout our time at Radisson Blu, we were continually impressed by the impeccable service. Whether it was the prompt room service, helpful concierge recommendations, or the personalized touches that made us feel truly valued as guests, every interaction exceeded our expectations. One of the highlights of our stay was dining at the hotel's restaurant. The culinary experience was a gastronomic delight, with each dish expertly prepared using the finest ingredients. The ambiance was delightful, complemented by attentive service that made us feel like royalty. In addition to the fantastic accommodations and dining options, the hotel's amenities were top-notch.