About Us

lastminute.com.au send each of our subscribers a weekly newsletter which has been requested by them by adding their e-mail address in the subscribe box that appears throughout the lastminute.com.au website. The newsletters contain information and offers as well as some paid advertising material. In addition to the weekly newsletters, lastminute.com.au may occasionally send out a “stop press” or “one-off” emails which are deemed to be valuable to our customers. In accordance with the Spam Act 2003, No. 129, 2003, An Act about spam, and for related purposes.

• lastminute.com.au does not send unsolicited e-mail messages;

• lastminute.com.au does not purchase, sell or use third party distribution lists acquired through address-harvesting software;

• Members can unsubscribe from receiving e-mail messages from lastminute.com.au at any time by clicking on the unsubscribe link located in the footer of every newsletter

Cookies

Cookies are small files stored on your computer, which allow us to recognise you when you return to our site. As well as allowing our booking process to remember which products you have selected, and to move through the various screens of the booking process.

Most Internet browsers will be set to automatically accept cookies when installed.
It is possible to view all lastminute.com.au material without having cookies enabled however it is not possible to purchase without accepting these cookies.

Information collected by us.
When you look at our website we will collect the following information for statistical purposes and only statistical purposes.
• Your server address
• Your top level domain (for example .com, .gov, .au, .uk, etc)
• The date and time of your visit to the site
• The pages you accessed and the documents downloaded
• The previous site you have visited
• The type of web browser you are using

We use third-party advertising companies (such as Sensis MediaSmart) to serve ads on our web site and other web sites. These companies may use information (not personal or contact details) about your visits to this and other web sites in order to measure advertising effectiveness and to provide advertisements about goods and services of interest to you.

To find out more about the use of cookies and the information-gathering practices and opt-out procedures of Sensis MediaSmart, please click here: Sensis MediaSmart Privacy Policy

When you process a booking though us at lastminute.com.au we need to collect information from you in order to fulfil this. All information collected will remain with lastminute.com.au. The only circumstance in which we would pass on information to a third party is for the specific purpose of fulfilment of your order. For example passing on a delivery address to a courier.

Why we collect personal profiless

• Convenience and speed
• Retaining your account information on our files means that when shop with us again you don't need to re-enter all of your details every time. This makes the entire booking process simpler and faster.
• To offer you a better product. To better understand what sort of travel experiences and products our clients are looking for, we sometimes ask them for extra information about themselves. Clients have the choice of providing this information to further personalise their experience with us.

Any information shared with us remains completely confidential.

Credit card security
lastminute.com.au utilises a technology called SSL3 (Secure Sockets Layer) including 128bit encryption. Your credit card details are only used to fulfil your purchase or booking, and are securely stored. They are not used for any other purpose and will never be supplied to a third party other than the supplier of the goods or services you have purchased.

Information disclosure
Should you use our site to send a gift you'll be providing details of people who may never have visited our site. lastminute.com.au will not disclose the recipient addresses and will not send them any promotional information other than that specific product i.e. the gift.

Links
This Web site contains links to other sites. Please be aware that lastminute.com.au is not responsible for the privacy practices of other sites. We encourage our users to be aware, when they leave our site, to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Further information regarding the Australian Privacy policy can be accessed at the Australian privacy commissioners website located at the link below. http://www.privacy.gov.au