Star Ratings in New Zealand (Qualmark)

Qualmark® is New Zealand tourism's official quality mark, and accommodation displaying the Qualmark® star grades have been independently assessed by them.

Backpacker
Includes budget "shared" accommodation in a hostel, lodge or "hotel".

Guest and Hosted
Incorporates bed & breakfasts, farm and home stays, guesthouses, boutique lodges, inns, country hotels and similar establishments providing "home-like" or "character" accommodation.

Holiday Park
Includes camping grounds and motor camps. All properties provide communal kitchens, toilets, showers and laundries in addition to a variety of additional features.

Hotel
Includes properties with at least one licensed bar and restaurant, on the premises or adjacent, with charge-back facilities.

Self Contained and Serviced
Includes motels, motor lodges, motor inns, motel apartments, serviced apartments and serviced holiday cottages.

Within each of these categories, each establishment is star graded:
We welcome your feedback on properties listed on our website. If you have a specific complaint about a property's star grade, we encourage you to also notify Qualmark® direct by phone (+64 9 377 2130), or via their website.