Star Ratings in Austria (Association of the Hotel Industry)
Star ratings for lastminute.com.au listings in Austria are supplied by the hotel to indicate their rating from the Association of the Hotel Industry. This is an independent organisation, which operates the official Star Rating scheme in Austria.Some general remarks on accommodation in Austria:
Personnel
An intensive apprenticeship programme is the norm for those wish to enter the tourism and hospitality sector in Austria. Similarly, state-of-the-art in service training is provided at minimal cost to operators in the field. Visitors can expect knowledgeable, efficient and courteous staff, with a functioning knowledge of the English, French and Italian languages.
Restaurant facilities
Generally in Austria, the overnight tariff includes breakfast. From the two star level onwards, lunch and/or dinner is usually offered. 4 star hotels normally boast some of the finest restaurants in Austria. 5 star hotels offer unsurpassed restaurant facilities.
Payment of incidentals
Credit cards are widely accepted in urban areas. However, it should be noted that this form of payment is less common in the countryside. The following definitions are supplied by the Association of the Hotel Industry (http://www.hotelsterne.at).
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These are Austria's most luxurious and renowned hotels, ranging from stately castles to prestigious top-class city hotels, matching the best international standards. Offering many extra amenities, these establishments exemplify an unsurpassed standard of excellence and elegance. This is reflected in the immaculate furnishings and impressive interior design to be found throughout the hotel. Flawless service, as well as gourmet cuisine of the highest international standards, can be expected. |
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At this level, establishments can be contemporary hotels, historic mansions or converted noble houses. Offering an impressive array of upscale amenities, the emphasis is on superior quality with all modern comforts. Well designed, coordinated furnishings, decor and equipment in the spacious public areas, dining room and bedrooms reflect careful attention to detail. Ensuite bathrooms will normally have both bath and fixed shower. Half suites, and often even suites, are available. The excellent cuisine on offer will satisfy the discerning diner. Room service, dry cleaning and laundry service are provided. |
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Establishments in this classification range from small, family-operated businesses to larger, modern hotels. Featuring comfortable, well maintained and tastefully decorated public areas and bedrooms, they offer a selective variety of amenities. The visitor can expect private bathrooms with bath and/or shower. Hotels at this level will appeal to the cost-conscious guest for whom comfort is still a priority. |
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Hotels at this level will typically be family-operated, comfortable with limited amenities. They feature adequate/simple public areas and bedrooms, the latter normally having en-suite bath/shower facilities. Modest and clean, these establishments will appeal to the cost-conscious client. |
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These establishments are generally family-run, and offer functional accommodation with basic amenities. Bedroom size can be small; shower but not necessarily private bath facilities are normally offered. The guest on a restricted budget can expect a satisfactory standard of cleanliness and comfort. |
