Yamanouchi Ski Resorts

Amazing property in an incredible area with amazing hosts

This hotel made feel like royalty. This hotel was really and staff was very accommodating, professional and kind. I loved our suite and breakfast and dinners we had.

The hotel is hidden up in the hills of Yubanka and is a welcome surprise from the tourist epicenter of Nagano. The hotel has an amazing breakfast and couples can use the onsen on the roof for a price. The monkey bus leaves daily for exploration of the local hills. Great price and quiet. Staff was polite and friendly. Great experience and loud visitors need not apply.

Shibu Onsen Sakaeya is an unforgettable gem nestled in the heart of Japan's charming onsen town. From the moment I arrived, I was embraced by the warmth and hospitality of the staff, who made my stay exceptional. The ryokan's traditional atmosphere, with its beautifully preserved wooden interiors and serene ambiance, immediately put me at ease. However, what truly set Sakaeya apart was the personal touch of the staff, especially Runa, whose kindness and grace left a lasting impression on me. Her attentive service, warm smile, and genuine desire to make my stay comfortable made me feel like an honored guest. Whether it was offering local insights, ensuring I enjoyed the full onsen experience, or simply sharing kind words, Runa’s presence elevated my time there. She embodied the spirit of Japanese hospitality, making each interaction a memorable one. The onsen itself was a peaceful retreat, with soothing waters and a relaxing environment that perfectly complemented the traditional ryokan experience. I left Shibu Onsen Sakaeya not only refreshed but deeply moved by the kindness of its people, particularly Runa. If you're seeking a place that marries beauty, tranquility, and heartfelt service, Sakaeya is the perfect destination.

We stayed here for one night and it was such a treat. At first we were unsure about the travel because we started in Tokyo and then we were headed to Kyoto and this added another 8 hours or so of train travel (over two days). That said, we were determined to see the snow monkeys and to stay in an authentic ryokan, so we did it and I am so glad we did!! The travel turned out to be relaxing and part of the adventure. The snow monkeys were awe inspiring and the ryokan was a beautiful experience. The food was delicious and the service even better. My teenage girls loved the uniqueness of it and my husband and I felt very relaxed and taken care of. I highly recommend this hotel!

Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.