Serviced apartments in Westlands

The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.

We had such a pleasurable experience at this hotel. The staff were amazing! They were accommodating and friendly. The food was good and so were the drinks. It was also a very clean hotel. We received room service multiples times and they were fast and efficient. I would highly recommend this hotel if you are staying in Kenya. They are also very central to nice restaurants, shopping and the safari.

Just finished a stay here with family members, and it was a pleasant stay. The breakfast selection was excellent, dinner options were equally great. The staff members are the pride and joy in this hotel. Special mention to Nelly, Lillian, Samwel, Milka and Shelmith in the restaurant. Sammy in housekeeping and Janet at front desk. Everyone was very helpful, friendly and helped out a great deal. The rooms are spacious, clean and well furnished. I would probably recommend attention to water temperatures and sink water flow, before rooms are let for accommodating but other than that are very comfortable. I would definitely recommend this hotel for staying and would stay here again. Big thank you for making our stay so welcoming!

The two ladies at the reception Faith B and Mercy doing the night shift were outstanding and I believe they deserve a raise in salary. I want to inform Ibis, they are the evening Diamonds of that Hotel, very professional, welcoming and absolutely amazing with good knowledge of the area which made me feel very much at home.

This was a great hotel, perfect while I was working and always came back to amazing service, comfort, and good restaurants!

Friendly and clean place