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Room type Options Nightly price Book
Superior Apartment, 2 Bedrooms, Pool View
125 square metres
2 King Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Luxury Penthouse, 2 Bedrooms
200 square metres
2 King Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Classic Apartment
80 square metres
1 King Bed and 1 Queen Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Apartment, 2 Bedrooms, Balcony, Garden View
125 square metres
1 King Bed, 2 Large Twin Beds and 1 Queen Sofa Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable aparthotel near Cenote Calavera

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property

Located in Tulum, Valhalla Residence by Biwa is within a 10-minute drive of Cenote Calavera and Gran Cenote. This aparthotel is 3.9 mi (6.2 km) from Tulum Mayan Ruins and 3.9 mi (6.3 km) from Playa Ruinas.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided on request.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Featured amenities include luggage storage, laundry facilities, and an elevator. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 12
  • Barbecue grill(s)
  • Laundry facilities
  • Garden
  • Front desk (limited hours)
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Free self parking
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Beach shuttle (surcharge)
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Uncovered parking
  • Off-street parking
  • No accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Valhalla Residence by Biwa offers 12 air-conditioned accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 40-inch Smart televisions come with digital channels. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Separate sitting area
  • Iron/ironing board (on request)
  • Cookware, dishware and utensils
  • Wireless internet access
  • Kitchen
  • In-room massage available
  • Shower only
  • Separate dining area
  • Full-sized fridge/freezer
  • Stovetop
  • Digital TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 40
  • TV size (measurement) inch
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 2
  • Housekeeping on request
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Freezer
  • Change of towels: Every number of days 3
  • WiFi speed - 250+ Mbps (good for 3–5 people or up to 10 devices)

Nearby Things to do

  • Bicycle rentals on site

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 9:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Service animals not allowed

Front desk opens daily at 9:00 AM

Front desk closes daily at 9:00 PM

Debit cards

Events/parties not allowed

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Onsite COVID-19 testing (PCR) is available

Onsite COVID-19 testing (Antigen) is available

Reservations are required for on-site COVID-19 testing

Minimum age for COVID-19 test requirement: 18

Property does not require health documentation at check-in

Fees

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (maximum occupancy 8)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Valhalla By Biwa Tulum
  • Valhalla Residence by Biwa Tulum
  • Valhalla Residence by Biwa Aparthotel
  • Valhalla Residence by Biwa Aparthotel Tulum

We should mention

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

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