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Room type Options Nightly price Book
Panoramic Villa, 2 Bedrooms, Ocean View
Room with view
1 King Bed, 1 Double Bed and 1 Queen Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Family Villa, Balcony
1 Queen Bed and 1 Twin Bunk Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 2 Double Beds, Partial Ocean View
Room with view
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite, 1 King Bed, Beach View, Oceanfront
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Suite, Balcony, Partial Ocean View
Room with view
2 Double Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Apartment, Kitchenette
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Villa, Garden View
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Balcony, Ocean View
Room with view
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Ocean-view hotel with a beach bar, near Tulum Beach

Popular property highlights

Free WiFi
Pets allowed
Concierge services

Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.

Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.

Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 20
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Front desk (limited hours)
  • Porter
  • Dry cleaning/laundry service
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Number of beach bars - 1
  • Beach sunloungers
  • Free parking nearby
  • Beach towels
  • Terrace
  • Water dispenser
  • Proposal/romance packages available
  • Wheelchair accessible: No
  • Biodegradable/compostable straws
  • Water-efficient toilets only
  • Accessible airport shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free parking nearby

Room Amenities

Alaya Tulum offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • In-room safe
  • Ceiling fan
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Free WiFi
  • Rainfall showerhead
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Things to do

  • Snorkelling nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Yoga classes/instruction on site

Spa Services

  • Facial treatments
  • Manicures and pedicures
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 8:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.

Pet Policy

  • Pets stay free
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No lifts

Service animals not allowed

Front desk opens daily at 7 AM

Front desk closes daily at 10 PM

Pets allowed (no fees)

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests must provide a copy of their government-issued photo I.D. in advance

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Airport shuttle fee: USD 360 per vehicle (roundtrip, maximum occupancy 5)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alaya Tulum Hotel
  • Alaya Hotel
  • Alaya Tulum
  • Alaya Tulum Ahau Hotel
  • Alaya Ahau Hotel
  • Alaya Tulum Ahau
  • Alaya Ahau
  • Alaya Tulum Hotel
  • Alaya Tulum Tulum
  • Alaya Tulum by Ahau
  • Alaya Tulum Hotel Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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