The optional pool fee of JPY 7,000 per person, per day, applies to guests ages 16 and above on weekdays, and JPY 9,000 on weekends, holidays, and August 14-16, 2024, for access to the Sky Pool. The same optional pool fee per person, per day, applies to guests ages 13 and above for access to the Diamond Pool. The pool fee for children ages 4-12 is JPY 5,000 on weekdays and JPY 7,000 on weekends, holidays, and August 14-16, 2024. Children ages 0-3 have access to the Diamond Pool at no charge. The optional pool fee is different for July 27, August 4, August 9 and August 24, 2024. Please contact property for more details.
Guests with tattoos are not able to use the onsite public bathing facilities and pool.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.
No rollaway/extra beds available
Children stay free
Cash or credit card deposit required
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
UnionPay
Debit cards not accepted
Staffed front desk
Smoke detector
Car not required
Security system
LGBTQIA friendly
Children stay free - maximum age 5
Property is not cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are not in place
Contactless check-in is not available
Property does not follow regional sanitisation guidelines
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property is not currently implementing any enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in