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 Surabaya •1 Room
 Surabaya • 1 Room
Book online or call 1800 781 504 Phone Number

Four Points by Sheraton Surabaya

4.0 out of 5.0 Top Property
Jl Embong Malang 25 - 31, Surabaya, East Java 1800 781 504
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5.0 of 5 guest rating
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Business
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Room type Options Nightly price Book
Photo of room
Suite, 1 Bedroom, Non Smoking
53 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Room, 2 Double Beds, Non Smoking
28 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Room, 1 King Bed, Non Smoking
40 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Room, 1 King Bed, Non Smoking
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Central hotel with free parking connected to the convention center in Surabaya

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

With a stay at Four Points by Sheraton Surabaya, Tunjungan Plaza, you'll be centrally located in Surabaya, a 1-minute drive from Tunjungan Plaza and 11 minutes from Pakuwon Mall. This upscale hotel is 0.7 mi (1.1 km) from BG Junction and 1.5 mi (2.4 km) from Grahadi.

Make yourself at home in one of the 293 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.

Enjoy a meal at Wrapped or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

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Four Points by Sheraton Surabaya

Jl Embong Malang 25 - 31, Surabaya, East Java 60261

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Shopping on site
  • Total number of rooms - 293
  • Number of floors - 11
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Free WiFi
  • Free wired Internet
  • Year Built – 2016
  • Number of restaurants - 1
  • Number of meeting rooms - 8
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Snack bar/deli
  • Access to nearby indoor pool
  • Free self parking
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Shopping centre on site
  • Ballroom
  • Banquet hall
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Indonesian

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Four Points by Sheraton Surabaya, Tunjungan Plaza offers 293 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Free WiFi
  • Free wired Internet
  • TV size 43
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Electrical adaptors/chargers
  • Laptop-friendly workspace
  • Braille signage
  • Hand-held showerhead
  • Closed-captioned TV
  • Low-height bed
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Wheelchair-width doorways
  • Toothbrush and toothpaste available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Wrapped - This café serves light fare only.

Lime Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge - Overlooking the pool, this lobby lounge serves light fare only. Open daily.

24-hour room service is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 17

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 605000.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children stay free

Service animals not allowed

One child stays free

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 490000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay
  • Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Four Points Sheraton Surabaya Hotel
  • Four Points Sheraton Surabaya
  • Four Points By Sheraton Surabaya Java
  • Four Points by Sheraton Surabaya
  • Four Points by Sheraton Surabaya Tunjungan Plaza
  • Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel
  • Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya
  • Four Points by Sheraton Surabaya, Tunjungan Plaza Hotel Surabaya

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

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