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 San José •1 Room
 San José • 1 Room
Book online or call 1800 781 504 Phone Number

Hilton Garden Inn San Jose Airport City Mall

3.5 out of 5.0
Francisco J. Orlich Road, Alajuela, Alajuela 1800 781 504
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Get an overview of this hotel
Pet-friendly hotel with free parking connected to a shopping center in Alajuela

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business centre
Smoke-free property

With a stay at Hilton Garden Inn San Jose Airport City Mall in Alajuela, you'll be connected to a shopping center, just steps from City Mall and a 3-minute drive from Casino Fiesta. This hotel is 14.8 mi (23.8 km) from Poás Volcano National Park and 9.9 mi (15.9 km) from Multiplaza Mall Escazu.

Make yourself at home in one of the 149 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.

You can enjoy a meal at the restaurant serving the guests of Hilton Garden Inn San Jose Airport City Mall, or stop in at the grocery/convenience store. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Alajuela? This hotel has 2054 square feet (191 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Languages spoken

  • English

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Hilton Garden Inn San Jose Airport City Mall

Francisco J. Orlich Road, Alajuela, Alajuela

Hotel Amenities

Hotel Amenities

  • Lift
  • Free airport transport
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 149
  • Number of floors - 10
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2023
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 2054
  • Conference space size (meters) - 191
  • Number of meeting rooms - 6
  • Number of outdoor pools - 1
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • 24-hour fitness facilities
  • Electric car charging station
  • Couples/private dining
  • Shopping centre on site
  • Nature reserve
  • Proposal/romance packages available
  • Ballroom
  • Banquet hall
  • Reception hall
  • Food and water bowls
  • Coworking spaces
  • Fence around pool
  • No accessible shuttle
  • No accessible airport shuttle
  • Number of accessible parking spaces 6
  • Tile flooring in public areas
  • Area rugs in public areas
  • Front entrance ramp
  • Registration desk height (inches) - 59
  • Registration desk height (centimetres) - 150
  • Lift door width (inches) - 59
  • Lift door width (centimetres) - 150

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hilton Garden Inn San Jose Airport City Mall offers 149 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 55
  • TV size (measurement) inch
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace
  • Wheelchair-accessible bathroom dressing table
  • Visual fire alarm
  • Doorbell/telephone notification
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets: Every number of days 2
  • Mobile key entry
  • Desk chair
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Tile flooring in room
  • Accessible vanity height (inches) - 59
  • Accessible vanity height (centimetres) - 150

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Hilton Garden Inn San Jose Airport City Mall has a restaurant on site.

Nearby Things to do

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets stay free
  • 2 total (up to 77 lbs per pet)
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals welcome

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, cash, mobile payments, Apple Pay, and PayPal.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Children stay free

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Pets allowed (no fees)

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

LGBTQIA friendly

Mobile payments

Apple Pay

PayPal

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately USD 20–25 for adults, and USD 10–15 for children
  • Pet deposit: USD 50.00 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hilton Jose City Mall Alajuela
  • Hilton Garden INN SJO Airport City Mall
  • Hilton Garden Inn San Jose Airport City Mall Hotel
  • Hilton Garden Inn San Jose Airport City Mall ALAJUELA
  • Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

We should mention

Children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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