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 Queretaro •1 Room
 Queretaro • 1 Room
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Crowne Plaza Queretaro

4.0 out of 5.0
Anillo Vial II Fray Junípero Serra 1500, Querétaro, QRO 1800 781 504
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Get an overview of this hotel
Upscale hotel near Aqueduct of Santiago de Querétaro

Popular property highlights

Free self parking
Free WiFi
Pets allowed
24-hour business centre
Laundry facilities

Located in Querétaro, Hilton Queretaro is in the business district, within a 5-minute drive of Aqueduct of Santiago de Querétaro and Paseo Querétaro Shopping Center. This upscale hotel is 4 mi (6.5 km) from Josefa Ortiz de Domínguez Auditorium and 4.7 mi (7.5 km) from Corregidora Stadium.

Make yourself at home in one of the 139 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.

Grab a bite at Thandi, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Querétaro? This hotel has 120298 square feet (11176 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

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Crowne Plaza Queretaro

Anillo Vial li Fray Junipero Serra 1550, Querétaro, QRO 76140

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Hair salon
  • Concierge services
  • Total number of rooms - 139
  • Number of floors - 9
  • Number of buildings/towers - 1
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2010
  • Number of restaurants - 2
  • 24-hour business centre
  • Conference space size (feet) - 120298
  • Conference space size (meters) - 11176
  • Number of meeting rooms - 7
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Computer station
  • Number of bars/lounges - 2
  • Luggage storage
  • Free pool cabanas
  • Pool sunloungers
  • 24-hour fitness facilities
  • Terrace
  • Couples/private dining
  • Proposal/romance packages available
  • Banquet hall
  • Reception hall
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Food and water bowls
  • Coworking spaces
  • No single-use plastic straws
  • No accessible shuttle
  • Number of accessible parking spaces 5
  • Smooth flooring in public areas
  • Area rugs in public areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hilton Queretaro offers 139 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Cable television is provided. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Turndown service
  • Wireless internet access
  • Blackout drapes/curtains
  • Separate bathtub and shower
  • In-room safe (laptop compatible)
  • Cable TV service
  • Free WiFi
  • Egyptian-cotton sheets
  • TV size 65
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Free tea bags/instant coffee
  • Champagne service
  • Electrical adaptors/chargers
  • Streaming services
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • WiFi speed - 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Tile flooring in room

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Thandi - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Restaurante Terraza - This family restaurant is located by the pool. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

  • Manicures and pedicures

Accessibility

  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.0 per day.

Pet Policy

  • Pets allowed for an extra charge of MXN 1000 per pet, per week
  • Dogs and cats only
  • 1 total (up to 46 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

LGBTQIA friendly

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Sustainability/community reinvestment (10% revenue or more)

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 349 for adults and MXN 150 for children
  • Pet fee: MXN 1000 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Crowne Plaza Hotel Queretaro
  • Crowne Plaza Queretaro
  • Crowne Plaza Queretaro Diamante Hotel Queretaro
  • Crowne Plaza Queretaro Hotel

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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