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Room type Options Nightly price Book
Junior Suite with terrace and city view
Room with view
35 square metres
1 King Bed and 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Double room with balcony
24 square metres
2 Double Beds 1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
35 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Standard Double Room
28 square metres
2 Double Beds 1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Double Room Single Use
28 square metres
1 Double Bed
Room sleeps 1 guest
Select dates to see price
Double room with terrace and city view
Room with view
28 square metres
1 King Bed 2 Queen Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Quinta Avenida

Popular property highlights

Free valet parking
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

Located in Playa del Carmen (Gonzalo Guerrero), HM Playa del Carmen is within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This upscale hotel is 0.6 mi (1 km) from Mamitas Beach and 5.6 mi (9 km) from Xplor Theme Park.

Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 91
  • Number of floors - 3
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Secured parking
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German
  • Spanish

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Room Amenities

HM Playa del Carmen offers 91 air-conditioned accommodations with safes and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Fridge
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Room service
  • Soundproofed rooms
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size 50
  • Free cots/infant beds
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 3
  • Shampoo
  • Laptop-friendly workspace
  • Toothbrush and toothpaste not available
  • Desk chair
  • Tile flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

HM Playa del Carmen has a restaurant on site.

Room service is available.

Nearby Things to do

  • Horse riding nearby

Accessibility

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

No lifts

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 6

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • HM Playa Carmen Hotel
  • HM Playa Carmen
  • HM Playa del Carmen Hotel
  • HM Playa del Carmen Playa del Carmen
  • HM Playa del Carmen Hotel Playa del Carmen

We should mention

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

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