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Room type Options Nightly price Book
Room, 2 Queen Beds, City View
Room with view
36 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Room, 1 King Bed, City View
Room with view
36 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Non Smoking, City View (Corner)
Room with view
47 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Non Smoking, City View (Corner)
Room with view
50 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, City View
Room with view
36 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, City View
Room with view
36 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 1 King Bed, City View
Room with view
36 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 Bedroom, Non Smoking
63 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Penthouse, 1 King Bed, Non Smoking, City View
Room with view
36 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room, 2 Queen Beds, City View
Room with view
36 square metres
2 Queen Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Mexico City hotel in Polanco with 2 restaurants

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
24-hour front desk

With a stay at W Mexico City in Mexico City (Polanco), you'll be within a 5-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. This luxury hotel is 0.2 mi (0.4 km) from Auditorio Nacional and 0.3 mi (0.5 km) from Chapultepec Park.

Make yourself at home in one of the 237 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy Mexican cuisine at Living Room Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 237
  • Number of floors - 25
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Health club
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2003
  • Number of restaurants - 2
  • Number of meeting rooms - 9
  • Number of spa tubs - 1
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Ballroom

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Wireless internet access
  • Internet access (surcharge)
  • Satellite TV service
  • Pillowtop mattress
  • Pillow menu
  • TV size 30
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Lowered locks/deadbolt
  • Grab bar – Near toilet
  • Transfer shower
  • Lever door handles

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Living Room Bar - This cocktail bar specializes in Mexican cuisine.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include a health club, a spa tub, and a sauna.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
  • Dogs and cats only
  • 1 total (up to 44 lbs per pet)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

Contactless check-in is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

Service animals not allowed

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Children stay free - maximum age 18

Property is cleaned with disinfectant

Staff wear personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 520 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mexico City W
  • W Hotel Mexico City
  • W Mexico City
  • w Hotels Mexico City
  • w Mexico City Hotel Mexico City
  • Hotel W Mexico City
  • W Mexico City Hotel
  • W Mexico City Mexico City
  • W Mexico City Hotel Mexico City

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Contactless check-in is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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