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Room type Options Nightly price Book
Deluxe Room (2 adults + 1 child)
25 square metres
2 Double Beds and 1 Twin Sofa Bed 2 Twin Beds and 1 Twin Sofa Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room (2 adults + 2 children)
25 square metres
2 Twin Beds and 1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room (2 adults + 1 child)
25 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room Single Use
15 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Superior Room
25 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds and 1 Double Sofa Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Double Room, Terrace
25 square metres
2 Twin Beds 1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use, City View
Room with view
23 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Deluxe Room
25 square metres
1 Double Bed and 1 Double Sofa Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Essential Single
15 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price
Double Room
18 square metres
1 Queen Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
25 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, City View
Room with view
23 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
18 square metres
1 Double Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Upscale eco-certified hotel, walk to Paseo de la Castellana

Popular property highlights

Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property
24-hour front desk

A stay at H10 Puerta de Alcalá places you in the heart of Madrid, within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. This upscale hotel is 0.6 mi (0.9 km) from WiZink Center and 0.8 mi (1.2 km) from Plaza de Cibeles.

Make yourself at home in one of the 138 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1076 square feet (100 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:

  • Swimming pool

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 138
  • Number of floors - 6
  • Number of buildings/towers - 1
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Meeting rooms
  • Smoke-free property
  • Outdoor seasonal pool
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • 24-hour business centre
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • Free reception
  • Conference centre
  • Snack bar/deli
  • Parking (limited spaces)
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Electric car charging station
  • Banquet hall
  • Living plant wall
  • Eco-friendly cleaning products used

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • Spanish

Parking

Parking (limited spaces)

Room Amenities

H10 Puerta de Alcalá offers 138 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Pillow menu
  • TV size (measurement) inch
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Reusable coffee/tea filters

Where to Eat

A complimentary manager's reception is offered each day.

H10 Puerta de Alcalá has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Renewable energy source - solar

Online Penalty Collection

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • NH Alcalá
  • H10 Puerta de Alcalá Hotel
  • NH Alcalá Madrid
  • NH Puerta Alcalá Hotel Madrid
  • NH Puerta Alcalá Hotel
  • NH Puerta Alcalá Madrid
  • NH Puerta Alcalá
  • Nh Alcala Hotel Madrid
  • H10 Puerta Alcalá Hotel Madrid
  • H10 Puerta Alcalá Hotel
  • H10 Puerta Alcalá Madrid
  • H10 Puerta Alcalá
  • H10 Puerta de Alcalá Madrid
  • H10 Puerta de Alcalá Hotel Madrid

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal outdoor pool opens in June.

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Awards & Affiliations

  • Biosphere
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