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lastminute.com.au Verified Reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Studio Executive
35 square metres
1 King Bed 1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
One Bedroom Executive Apartment
60 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Apartment, 2 Bedrooms
80 square metres
2 King Beds and 1 Twin Sofa Bed
Room sleeps 5 guests
(up to 6 children)
Select dates to see price
Studio
35 square metres
1 King Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
One Bedroom Apartment
60 square metres
1 King Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Two Bedroom Apartment
80 square metres
2 King Beds 4 Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel, walk to Queens Park Orchid House

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)

With a stay at Quest Mackay on Gordon in Mackay, you'll be near the beach, within a 10-minute walk of Queens Park Orchid House and Artspace Mackay. This luxury hotel is 0.7 mi (1.2 km) from Mackay Enertainment and Convention Centre and 0.8 mi (1.2 km) from Jubilee Park.

Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 115
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Newspapers in lobby (surcharge)
  • Vending machine

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Thai
  • Arabic
  • Filipino

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Fridge
  • Coffee/tea maker
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • Microwave
  • Cookware, dishware and utensils
  • DVD player
  • Stovetop
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 42
  • TV size (measurement) inch
  • Housekeeping - weekdays only
  • Connecting/adjoining rooms available
  • Limited housekeeping
  • Electric kettle
  • Towels provided
  • Linens provided
  • Toaster
  • Laundry detergent
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.

Quest Mackay on Gordon has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services.

Accessibility

  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 8:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

LGBTQIA friendly

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10–25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mackay Gordon
  • Mackay Quest
  • Quest Gordon Apartment Mackay
  • Quest Mackay
  • Quest Mackay Gordon
  • Quest Mackay Gordon Apartment
  • Quest Gordon
  • Quest Mackay on Gordon Hotel
  • Quest Mackay on Gordon Mackay
  • Quest Mackay on Gordon Hotel Mackay

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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