- Total number of rooms - 22
- Laundry facilities
- Front desk (limited hours)
- Smoke-free property
- Free WiFi
- Carport
- Off-street parking
With a stay at HESTA Hakone in Hakone, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.
Make yourself at home in one of the 22 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, hair dryers, and slippers.
The front desk is staffed during limited hours.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
HESTA Hakone offers 22 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and toilets with an electronic bidet.
Check-in time starts at 4:00 PM
Minimum check-in age is: 20
Check-in time ends at 9:00 PM
Check-out time is 10:00 AM
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
No lifts
Children stay free
Property Registry Number – 神奈川県指令小保29-80
Number of children who can stay for free – 2
Front desk opens daily at 7:00 AM
Front desk closes daily at 9:00 PM
Debit cards not accepted
Staffed front desk
Smoke detector
Children stay free - maximum age 2
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.