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Room type Options Nightly price Book
Japanese Western Style Room, Non Smoking
2 Twin Beds and 2 Twin Futons
Room sleeps 4 guests
Select dates to see price
Other room types
Twin Room, Non Smoking
3 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Guesthouse in Hakone

Popular property highlights

Free WiFi
Smoke-free property

With a stay at HESTA Hakone in Hakone, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. This guesthouse is 4.3 mi (6.9 km) from Hakone Kowakien Yunessun and 11.7 mi (18.9 km) from Gotemba Premium Outlets.

Make yourself at home in one of the 22 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, hair dryers, and slippers.

The front desk is staffed during limited hours.

Languages spoken

  • Japanese

Show all languages

Hotel Amenities

Hotel Amenities

  • Total number of rooms - 22
  • Laundry facilities
  • Front desk (limited hours)
  • Smoke-free property
  • Free WiFi
  • Carport
  • Off-street parking

Family Friendly Amenities

  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • Japanese

Room Amenities

HESTA Hakone offers 22 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and toilets with an electronic bidet.

  • Television
  • Fridge
  • Hair dryer
  • In-room climate control (air conditioning)
  • Shared bathroom
  • Slippers
  • Shower/tub combination
  • Free WiFi
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Number of bathrooms: 1
  • Toilet with electronic bidet
  • Number of beds 4

Spa Services

  • Yukata (Japanese robe)

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 20

Check-in time ends at 9:00 PM

Check-out

Check-out time is 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No lifts

Children stay free

Property Registry Number – 神奈川県指令小保29-80

Number of children who can stay for free – 2

Front desk opens daily at 7:00 AM

Front desk closes daily at 9:00 PM

Debit cards not accepted

Staffed front desk

Smoke detector

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Hotel Names

  • HESTA Hakone Hakone
  • HESTA Hakone Guesthouse
  • The Grand Resort Hakone
  • HESTA Hakone Guesthouse Hakone

We should mention

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Cashless payment methods are available for all transactions.

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