Carol goes above and beyond! Hotel stores luggage
5 / 5
This hotel is Wonderful! Carol (assistant manager, I think) at the front desk is beyond good, she goes the extra mile!! We had late flights out of Anchorage, so she stored ALL of our luggage in the office, so we didn't have to lug it with us. She smiles all the time and is very helpful with every question. She let us hang out in the lobby for 2 hours when we got back from exploring before our flight also. The girl at the front desk when Carol left at 5 was also very nice and let us use the bathroom! Great place to stay and very nice staff!
Only negative, wish your breakfast was just grab and go things. Pictures on the website shows a hot breakfast.
A verified traveller stayed at Extended Stay America Suites Anchorage Downtown
Extended Stay America Suites Anchorage Downtown