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Room type Options Nightly price Book
Krazy Non Refundable (Free Beach Club Access)
Room with view
35 square metres
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Standard Room, 2 Double Beds (Free Beach Club Access)
40 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Suite, 1 Bedroom (Free Beach Club Access)
100 square metres
1 King Bed 2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Altitude Room (Free Beach Club Access)
39 square metres
1 King Bed
Room sleeps 2 guests
Select dates to see price
Standard Room, 1 King Bed (Free Beach Club Access)
40 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel, walk to Plaza Las Americas

Popular property highlights

Business centre
Smoke-free property
24-hour front desk

A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and within a 5-minute drive of Plaza 28. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 2.9 mi (4.6 km) from Ultramar Ferry Puerto Juárez.

Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Enjoy a meal at Restaurante Aquamarina, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 246
  • Number of floors - 16
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Pool umbrellas
  • Free WiFi
  • Year Built – 2009
  • Number of restaurants - 1
  • Number of meeting rooms - 9
  • Number of outdoor pools - 1
  • Self parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Free beach shuttle
  • Pool sunloungers
  • Private beach nearby
  • Eco-friendly cleaning products used
  • Uncovered parking
  • Secured parking
  • Organic food
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available

Languages spoken

  • English
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Krystal Urban Cancun & Beach Club offers 246 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Desk
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • TV size 32
  • TV size (measurement) inch
  • Balcony or patio
  • Towels provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Recycling
  • Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

Restaurante Aquamarina - Onsite restaurant.

Lobby y Sushi Bar - This bar specializes in sushi. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 72 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Food service has been amended for enhanced safety

Onsite COVID-19 testing (PCR) is available

Reservations are required for on-site COVID-19 testing

Guest education on local ecosystems and culture

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 345 for adults and MXN 173 for children
  • Uncovered self parking fee: MXN 30 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Krystal Urban Cancun Hotel
  • Krystal Urban Hotel
  • Krystal Urban Cancun Centro Hotel
  • Krystal Urban Centro Hotel
  • Krystal Urban Centro
  • Hotel Krystal Urban Cancun Centro Cancun
  • Cancun Krystal Urban Cancun Centro Hotel
  • Hotel Krystal Urban Cancun Centro
  • Krystal Urban Cancun Centro Cancun
  • Krystal Urban Cancun
  • Krystal Urban Cancun Centro
  • Krystal Urban Cancun Centro
  • Krystal Urban Cancun & Cancun
  • Krystal Urban Cancun Beach Club
  • Krystal Urban Cancun & Beach Club Hotel
  • Krystal Urban Cancun & Beach Club Cancun
  • Krystal Urban Cancun & Beach Club Hotel Cancun

We should mention

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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