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Room type Options Nightly price Book
Double Room, 1 King Bed
19 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Triple Room
19 square metres
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Quadruple Room
19 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Family Quadruple Room
21 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Junior Room, 1 King Bed
39 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room, 2 Single Beds
19 square metres
2 Twin Beds
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Upscale hotel, walk to Jomfru Ane Gade

Popular property highlights

Free WiFi
Pets allowed
Smoke-free property
24-hour front desk
Multilingual staff

With a stay at Helnan Phønix Hotel, you'll be centrally located in Aalborg, steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. This upscale hotel is 0.3 mi (0.5 km) from Jens Bangs Stenhus and 0.3 mi (0.6 km) from Jomfru Ane Gade.

Make yourself at home in one of the 224 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 224
  • Number of floors - 5
  • Number of buildings/towers - 3
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Television in common areas
  • Multilingual staff
  • 24-hour front desk
  • Meeting rooms
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Luggage storage
  • Terrace
  • Water dispenser
  • Ballroom
  • Uncovered parking
  • Wheelchair accessible: No

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Danish

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Helnan Phønix Hotel offers 224 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Cable TV service
  • Free WiFi
  • TV size (measurement) inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Guidebooks or recommendations

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for DKK 100.0 per day.

Pet Policy

  • Pets allowed for an extra charge of DKK 200 per accommodation, per stay
  • Dogs only
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Noise-free rooms not guaranteed

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Online Penalty Collection

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for buffet breakfast: approximately DKK 125 for adults and DKK 125 for children
  • Uncovered self parking fee: DKK 150 per day
  • Pet fee: DKK 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Helnan Phoenix
  • Helnan Phoenix Aalborg
  • Helnan Phoenix Hotel
  • Helnan Phoenix Hotel Aalborg
  • Phønix Hotel Aalborg
  • Phønix Aalborg
  • Phønix
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Aalborg
  • Helnan Phønix
  • Helnan Phønix Hotel Hotel
  • Helnan Phønix Hotel Aalborg
  • Helnan Phønix Hotel Hotel Aalborg

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

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