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The staffs are friendly and helpful. I booked the transfer from and to the airport. It is really convenient at a reasonable price. I joined the wonderful trip to Halong Bay with them. Their recommendations were wonderful and met my expectations. Thank you very much.

Everything was perfect. The hotel is very nice, room was big and clean, and Sulli was very helpful and nice. We booked cruise to Halong through the hotel and it was also cool.

Great location for night market, friendly and helpful staff, breakfast buffet was decent! FYI--there are two elevators connected to one set of up/down buttons, but then the third one has its own set of up/down buttons!

The easiest 5 stars given. From the moment of booking all the way to check out, everything was superb. The highlight was the staff who were always super friendly and went out of their way to help, and breakfast each morning. Shortly after booking, I reached out to the hotel for help with booking a Halong Bay cruise. Ryan was quick to reply and we were easily able to arrange our Halong Bay cruise and transfers through the hotel. When we arrived to check-in, Tamila provided us with all the information we needed about the area, tips about travelling around Hanoi and Vietnam, and helped us get settled in. Breakfast was divine - a buffet with a great selection of local foods and western options, and an a la carte menu to order from. We ordered dishes like pho and bun cha everyday which were so delicious and a great way to start the day. The hotel was a short walk or Grab from most attractions which made getting around very easy. The rooms were also large (we booked the family/connecting rooms) and perfect for what we needed. The transfers we arranged via the hotel to Halong Bay made things super easy for us. The hotel even prepared a little snack bag for us all for the car ride to Halong Bay which was so thoughtful. The hotel was also able to store our suitcases for us while we went on our overnight trip to Halong Bay which was very convenient. When we returned for another night's stay after the cruise, Hannah checked us in and also super friendly and helpful.

From management to the housekeeping, the staff were amazing. Food was excellent and the sky bar very relaxing.

The Peridot Grand Luxury Boutique Hotel has everything and definitely a Five Star Experience..Warm and Friendly Staff who are always happy to accommodate you, amazing food wherever you choose to dine and very comfortable and clean rooms…I would highly recommend this Hotel if you are looking for a luxury hotel in Hanoi without the big $$$.